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Information Technology Support Specialist

We One
Dubai, UAE
contract
Entry
1 weeks ago
InformationSpecialistSupportTechnology
Free

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Overview

One of our clients - a well-established leading organization is looking to hire for an

IT Support

professional.

Below is the job description:

The appointed IT personnel shall provide technical and operational support for the grants management platform.

Responsibilities

  • include:
  • Oversee the operation, maintenance, and administration of the grants portal
  • Configure and update application forms, workflows, and system settings
  • Support the setup and launch of funding rounds, including portal readiness and deployment testing
  • Maintain dashboards and reporting tools for tracking applications, evaluations, budgets, and portfolio performance
  • Serve as the primary technical point of contact with the portal provider
  • Identify and log system bugs and issues, and validate implemented fixes
  • Verify vendor deliverables prior to approving milestones or payments
  • Support user acceptance testing (UAT) for new features and system updates
  • Maintain data integrity, system performance, and compliance with data security and governance requirements
  • Perform any other related technical or system support tasks necessary for the effective operation of the grants platform

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