Information Technology Supervisor - Information & Telecom Systems

Position summary

Technical duties

• Operate computer and peripheral equipment to integrate and run equipment.
• Troubleshoot, modify, support, manage, and maintain application programs and user accounts.
• Maintain records of data communication transactions, problems, remedial actions, and installations.
• Train or instruct users in proper hardware or software use.
• Advise others on administrative policies and procedures, technical problems, priorities, and telecommunications methods.

Team and service duties

• Build positive working relationships, support common team goals, and listen and respond appropriately to employee concerns.
• Follow company policies and protect company assets.
• Meet quality expectations and identify, recommend, develop, and implement improvements in efficiency, productivity, quality, safety, or cost savings.
• Use computers and point-of-sale systems to enter and locate information; perform other reasonable duties as requested by supervisors.

Preferred qualifications

• Technical, trade, or vocational school degree is preferred.
• At least 2 years of related work experience is preferred.
• No supervisory experience is required.

Schedule and location

• Full-time role at the Ritz-Carlton property on Al Mamsha Street, Jumeirah Beach Residences, Dubai.
• The position is not remote.