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Information Systems Support

Decentralized Masters
Remote, IND
Full-time
Entry
Remote
USD 1500-1800 monthly / month
Discovered 3 weeks ago

Full Job Posting

Requirements

  • Required
  • Experience on a support desk that distinguishes tier 1, tier 2, and tier 3, including when to stop and hand a ticket on.
  • Practical work with managed devices and with access controls.
  • Calm, plain communication with people who are blocked and need a device or an account fixed.
  • Care with access: confirm the requester and the access they should receive before making a change.
  • This seat has no direct reports. People-management experience is not required.

Benefits

  • Full-time, EST
  • Fully remote.
  • Team Offsites (Dubai, Costa Rica, etc.)
  • The seat covers staff across the Catalyst Capital group.
  • Salary: $1,500–$1,800 per month

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