Inbound Sales Manager | Home Electification

What You'll Do

What You Bring

• 2+ years proven experience supervising or managing a phone-based sales team.
• Experience converting Google/Meta-generated leads into sales.
• A strong personal sales background and confidence coaching others to close.
• A solid understanding of paid digital lead generation and how campaign performance connects to sales outcomes.
• Confidence analysing conversion rates, acquisition costs, revenue per lead and team performance metrics.
• Experience recruiting, onboarding and developing salespeople; building a team from scratch would be highly regarded.
• Strong CRM skills and a structured approach to pipeline management and follow-up (Salesforce highly regarded but not essential)
• Clear communication, commercial judgement and the initiative to turn ideas into action.
• Experience in renewable energy sales, home electrification would be highly regarded. We’re also keen to hear from strong sales leaders from other industries with relevant digital lead conversion experience.

Why Join Smart Energy?

Additional information

Qualifications

• 2+ years proven experience supervising or managing a phone-based sales team.
• Experience converting Google/Meta-generated leads into sales.
• A strong personal sales background and confidence coaching others to close.
• A solid understanding of paid digital lead generation and how campaign performance connects to sales outcomes.
• Confidence analysing conversion rates, acquisition costs, revenue per lead and team performance metrics.
• Experience recruiting, onboarding and developing salespeople; building a team from scratch would be highly regarded.
• Clear communication, commercial judgement and the initiative to turn ideas into action.
• Experience in renewable energy sales, home electrification would be highly regarded. We’re also keen to hear from strong sales leaders from other industries with relevant digital lead conversion experience.
• Why Join Smart Energy?
• Build something from the beginning: Shape the team, processes and sales culture.
• Make a visible impact: See the results of your coaching and commercial decisions.
• Sell products with purpose: Help households take control of their energy and electrify their homes.
• Work across sales and marketing: Influence how digital enquiries become satisfied customers.
• Choose Byron Bay or the Gold Coast: Bring your leadership experience to an exciting opportunity in home electrification.
• Annual Incentive trips to Bali for High Performers 🌴
• Additional information
• Location & Initial Onboarding
• This role can be based in Byron Bay or on the Gold Coast.
• If you’re based on the Gold Coast, you must be able to work from our Byron Bay office for the first 6–8 weeks for onboarding, training and collaboration with the wider business.
• Ready to Build Your Team?
• Apply with your resume and a short cover letter outlining your phone sales leadership experience, the teams you’ve built or developed, and the results you’ve achieved converting digital leads.
• #SmartEnergyGroupSales

Preferred Qualifications

• Strong CRM skills and a structured approach to pipeline management and follow-up (Salesforce highly regarded but not essential)

Responsibilities

• Build and recruit a phone sales team from scratch, helping select, onboard and develop the right people.
• Establish sales scripts, lead allocation, follow-up processes and clear performance expectations.
• Coach the team on customer discovery, product recommendations, objection handling and closing.
• Lead by example through hands-on selling and practical call coaching.
• Own sales targets and monitor lead-to-sale conversion, cost per acquisition, revenue per lead and individual team performance.
• Work closely with marketing to assess lead quality and sales performance across Google and Meta campaigns.
• Use CRM reporting and call reviews to identify opportunities, improve processes and address underperformance.
• Ensure customers receive clear, accurate advice and a smooth handover to delivery teams.
• Build a positive team culture with strong accountability and a focus on continuous improvement.