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IN_Senior Associate_Dynamics CRM Technical_GCC_Advisory_Bangalore

PwC
Bengaluru, IND
Full-time
Senior · 4–7 years experience
Discovered 3 days ago
dynamics-365

Full Job Posting

Required Skills

  • Microsoft Power Platform
  • Optional Skills
  • Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Process Analysis, Communication, Creativity, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration {+ 8 more}
  • Desired Languages (If blank, desired languages not specified)
  • Travel Requirements
  • Not Specified
  • Available for Work Visa Sponsorship?
  • No
  • Government Clearance Required?
  • Job Posting End Date
  • September 22, 2026

Qualifications

  • 'B.Tech/BE/M.Tech/MBA/BSC
  • Education (if blank, degree and/or field of study not specified)
  • Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration
  • Certifications (if blank, certifications not specified)
  • Microsoft Power Platform
  • Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Process Analysis, Communication, Creativity, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration {+ 8 more}
  • Travel Requirements
  • Not Specified
  • Available for Work Visa Sponsorship?
  • No
  • Government Clearance Required?
  • Job Posting End Date
  • September 22, 2026

Preferred Qualifications

  • Optional Skills
  • Desired Languages (If blank, desired languages not specified)

Responsibilities

  • Require at least 4-7 years of IT experience. Must What you’ll do
  • Configure and customize MS D365 CRM platform to deliver scalable, maintainable solutions
  • Design and develop custom components and extensions using platform-specific tooling and languages
  • Build and secure integrations with upstream/downstream systems via REST/SOAP APIs, middleware
  • Establish and manage environments, source control, and CI/CD pipelines; enforce branching, code quality, and release practices.
  • Define and meet non-functional requirements including performance, scalability, reliability, and security; perform tuning and guardrails
  • Produce clear technical documentation: solution designs, API/interface contracts, data dictionaries, deployment guides, and operations runbooks
  • Ensure quality through unit/integration testing, automated test coverage where applicable, peer code reviews, and structured defect triage; support UAT
  • Collaborate closely with functional consultants, data engineers, UX, and change management to drive adoption and measurable business outcomes
  • Mentor junior engineers and contribute to internal accelerators, reusable assets, coding standards, and best practices
  • Advise clients on platform roadmaps, release impacts, and optimization opportunities across adjacent tools
  • What are we looking for? Knowledge of Microsoft Dynamics 365 Online Application (Sales or Service) modules Experience preferred 4-9 yrs Education qualifications BE/BTech/MTech Experience in customization and extension of Dynamics 365 CRM using java scripts, web resources etc., server-side customization using C# &.Net assemblies along with the following technologies and processes:
  • JavaScript and frameworks like Node.js, Angular.js
  • Plugins & workflows
  • Integrations (Informatica and Web API)
  • Power Automate / Azure Functions
  • Portals / power pages
  • Batch jobs
  • Pipeline deployments and Server administration
  • Microsoft Azure services and API integration
  • Data Migration via tools or MS Dynamics features
  • Strong interpersonal and communication skills Commitment to high-quality delivery Location and work model
  • [Bangalore] | [On-site]
  • Mandatory skill sets:
  • GenAI, Copilot, PowerApps, Power Automate, Power Platform AI hub, LLM, RAG, Model Driven App, Azure OpenAI, GPT Models
  • Preferred skill sets:
  • Verbal Communication: Clearly explaining ideas and solutions to team members and stakeholders.
  • Written Communication: Writing clear and concise documentation, emails, and reports.
  • Problem-Solving: Analyzing complex issues and devising effective solutions
  • Prioritizing tasks and managing time effectively.
  • Quickly learning and adapting to new technologies and methodologies.
  • Writing clean, efficient, and error-free code
  • Critical Thinking: Evaluating multiple solutions and approaches to a problem.
  • Working effectively within a team.
  • Cultural Awareness: Being sensitive to and respectful of cultural differences in a global work environment.
  • Years of Experience required:
  • 4 to 7

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