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IN_Manager Dynamics CRM Solution Architect GCC_Advisory_Bangalore

PwC
Bengaluru, IND
Full-time
Manager · 7–12 years experience
Discovered 1 weeks ago
dynamics-365

Full Job Posting

Education qualification:

  • BE/B.Tech/Mtech/MCA
  • Education (if blank, degree and/or field of study not specified)
  • Degrees/Field of Study required: Bachelor of Technology
  • Degrees/Field of Study preferred:
  • Certifications (if blank, certifications not specified)
  • Salesforce Data Architecture
  • Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Process Analysis, Coaching and Feedback, Communication, Creativity, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture {+ 13 more}
  • Travel Requirements
  • Not Specified
  • Available for Work Visa Sponsorship?
  • No
  • Government Clearance Required?
  • Job Posting End Date
  • September 21, 2026

Required Skills

  • Salesforce Data Architecture
  • Optional Skills
  • Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Process Analysis, Coaching and Feedback, Communication, Creativity, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture {+ 13 more}
  • Desired Languages (If blank, desired languages not specified)
  • Travel Requirements
  • Not Specified
  • Available for Work Visa Sponsorship?
  • No
  • Government Clearance Required?
  • Job Posting End Date
  • September 21, 2026

Preferred Qualifications

  • Optional Skills
  • Desired Languages (If blank, desired languages not specified)

Responsibilities

  • Architecture & Technical Design
  • Lead the technical design, architecture, and implementation of D365 Sales solutions, ensuring scalability, security, performance, and alignment with business objectives.
  • Actively participate in architectural design discussions, translating complex business requirements into robust technical solutions.
  • Establish and enforce development standards, design governance, and solution validation.
  • Develop and maintain comprehensive technical documentation, including architecture diagrams, integration designs, and deployment standards.
  • Advise customers and stakeholders on industry best practices in a proactive and strategic manner.
  • Hands-on Development & Azure Integration
  • Own end-to-end delivery of modules in Dynamics 365 CRM
  • Design and build enterprise integrations utilizing the Microsoft Azure ecosystem, with heavy emphasis on Azure Functions, Azure Logic Apps, Azure Service Bus, and Azure API Management to connect D365 with third-party tools
  • Develop and extend custom plugins, Custom APIs, workflows, and extensions using C#, JavaScript/TypeScript, Dynamics 365 SDK, and Power Platform technologies.
  • Design and customize Model-Driven Apps, Canvas Apps, and PCF (PowerApps Component Framework) controls.
  • Take ownership of CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI) to ensure smooth, automated, and reliable software deployment.
  • Team Mentorship
  • Manage, mentor, and guide a team of developers and technical consultants, providing technical directions
  • Act as the primary point of contact for resolving complex technical blockers and troubleshooting challenging integration or customization issues.
  • Conduct rigorous code reviews to provide constructive feedback, enforce coding standards, and ensure the delivery of high-quality, maintainable code.
  • Business Analysis & Stakeholder Management
  • Collaborate with functional consultants, business analysts, and stakeholders to perform gap analysis between business needs and D365 Sales out-of-the-box capabilities.
  • Act as a senior technical advisor to executive stakeholders, clearly articulating technical risks, trade-offs, and recommendations.
  • Support functional tasks when necessary, including requirement gathering (BRDs, FRDs), sprint ceremonies, backlog grooming, and data migration validation.
  • Participate in pre-sales activities, estimation, planning, and delivery governance as requested.
  • Mandatory skill sets:
  • Deep expertise in D365 CE Architecture, Dataverse security roles, environment governance, and complex relational data models.
  • Advanced proficiency in Azure Integration Services (Logic Apps, Azure Functions, Service Bus, Webhooks).
  • Highly skilled in C#, JavaScript/TypeScript, HTML, CSS, Fetch XML, Power Automate, and Power Apps.
  • Experience with AI Copilots and agents using Copilot Studio, integrating workflows and Dataverse for conversational experiences.
  • Hands-on experience with Power Pages / Portals.
  • Experience in Data Migration using SSIS (KingswaySoft) and Azure Data Factory (ETL).
  • Familiarity with Power BI Reporting and Dashboards.
  • Solid understanding of CI/CD pipelines and release management.
  • Preferred skill sets:
  • Excellent written and verbal communication and executive-level presentation skills.
  • Strategic mindset with strong analytical, problem-solving, and decision-making capabilities.
  • 7–12 years of proven hands-on experience in Microsoft Dynamics 365 CE configuration, customization, and implementation, specifically within the Sales application. Strong leadership experience managing technical teams and delivering enterprise-scale CRM implementations.

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