Import Manager

About Beauty Garage

Role Overview

Key Responsibilities

• Manage end-to-end import operations from order placement to final cargo delivery.
• Track shipment status, vessel schedules, ETAs, and shipment delays.
• Coordinate with suppliers, shipping lines, freight forwarders, CHAs, and logistics partners.
• Verify import documentation including Commercial Invoice, Packing List, Bill of Lading (BL), Airway Bill (AWB), Certificate of Origin (COO), and other regulatory documents.
• Review HS code classifications and ensure regulatory compliance for imported products.
• Handle customs clearance activities and monitor Bill of Entry filing status.
• Respond to customs, CHA, and government authority queries.
• Ensure compliance with DGFT, CDSCO, ICEGATE, BIS, and other applicable regulations.
• Maintain and update import shipment trackers and MIS reports.
• Monitor container arrivals, delivery schedules, demurrage, detention, and storage-free days.
• Verify freight, CHA, CFS, transportation, and logistics invoices.
• Coordinate import payments, remittances, and documentation with the Finance team.
• Coordinate cargo receipt and unloading with Warehouse teams.
• Communicate shipment updates to Procurement, Planning, and Management teams.
• Monitor pending refunds, claims, amendments, and shipment-related issues.
• Escalate critical shipment delays, compliance risks, and operational challenges.
• Maintain complete import records and documentation for audits and regulatory requirements.
• Plan and prioritize upcoming import shipments to ensure uninterrupted inventory availability.

& Experience

• 5+ years of experience in import operations, preferably in the Cosmetics, Personal Care, Haircare, FMCG, or Packaging industry.
• Strong experience importing cosmetic raw materials, finished cosmetic products, and packaging materials.
• Hands-on experience with DGFT, CDSCO registrations, import licensing, and regulatory compliance.
• Thorough knowledge of customs clearance procedures, HS codes, ICEGATE, and import documentation.
• Experience handling ocean and air freight shipments.
• Good understanding of Incoterms (EXW, FOB, CIF, etc.).
• Strong coordination skills with suppliers, freight forwarders, CHAs, and government authorities.
• Proficiency in MS Excel, ERP systems, and shipment tracking tools.
• Strong analytical, problem-solving, and communication skills.
• Bachelor's degree in Supply Chain, Logistics, International Business, Commerce, or related field preferred.

Industry Preference