Implementation Specialist – Professional Services
Role Overview
The Implementation Specialist (IS) is a critical role in the software training process as he/she is responsible for delivering high quality training of all Censis applications.
An (IS) will work with facility staff and management to provide end user training in the field and virtually.
This position also requires the (IS) to assist with customer data and technical hardware testing in preparation of any upcoming training.
Communication within the Customer Establishment department is a crucial part of this role.
The position requires strong interpersonal and communication skills, the demonstrated ability to work effectively in a team environment, as well as the ability to work independently to deliver solutions on time.
Support of internal departments as required/assigned.
Full Job Posting
QUALIFICATIONS:
- Required
- Exceptional presentation and communication skills.
- Familiarity and ease with computer systems.
- Well organized and detail oriented.
- Self-Motivated individual.
- Experience with Microsoft Office Applications.
- Preferred:
- Certified in Sterile Processing.
- Experience implementing systems in healthcare environments.
- 1-2 years Sterile Processing or healthcare experience with knowledge of Surgical instruments nomenclature.
- Experience with Salesforce and/or other project management software.
- Education:
- Bachelor degree in Business, Information Systems or equivalent experience.
About Censis Technologies
Censis Technologies based in Franklin, Tenn., is the industry leader in surgical instrument and asset management software. Censis offers multiple solutions, including CensiTrac, which is a highly advanced, web-based software system focused on maximizing OR throughput and regulatory compliance. Censis Technologies’ software is deployed in hundreds of hospitals in the United States, Canada, and Australia.
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