Implementation Senior Consultant

About Us

Job Description

• Lead complex client onboardings and implementations with multiple dependencies or regulatory constraints.
• Act as trusted advisor on how clients can best leverage the platform and APIs to meet requirements.
• Lead advanced platform and API demos, including deep dives into capabilities, patterns, and limitations.
• Guide resolution of complex client issues, escalations, and ambiguous problems.
• Own delivery governance, onboarding strategy, and escalation management.
• Define and improve onboarding and delivery standards, playbooks, and ways of working.
• Partner with Product, Engineering, and Customer Success to improve onboarding experience and platform adoption.
• Project management
• Customer-oriented view;
• Track and Implement KPIs
• Ensuring visibility of project evolution to stakeholders
• Optimise time to value for clients and consistently maintain reasonable timelines.
• Deployment requirements knowledge

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Led the certification and implementation of Jaywan and AEP switch in UAE
• Operated in cloud, microservices, API/streaming architectures; familiar with rigorous change control, release, and resiliency practices.
• Regulatory savvy (GCC banking and payment controls, risk frameworks) with proven delivery to audit/compliance expectations.
• Expertise in building and scaling high-performing teams, with a hands-on leadership style that emphasizes mentorship, empowerment, and a culture of accountability.
• Proven ability to deliver complex, multi-market projects on time and within scope, leveraging advanced project management methodologies (Agile, Lean, and hybrid models) and a pragmatic, results-oriented approach.
• Recognized for forging strong, trust-based relationships with C-level executives, clients, and cross-functional partners, ensuring alignment and transparency throughout the implementation lifecycle.
• Adept at translating business strategy into actionable plans, optimizing processes, and driving continuous improvement through data-driven decision-making and KPI management.
• Visa is an EEO Employer
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
• Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.