naukri
Implementation & Professional Services Consultant - MENAT
Content Square
Saudi Arabia, KSA
Senior
5 days ago
management consultingstrategybusiness advisoryprocess improvementstakeholder managementproblem solving
Free
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About the Role
Lead technical implementations, troubleshoot integration issues, deliver actionable insights, and support customer capabilities in a dynamic, multicultural environment.
Key Skills for This Role
management consultingstrategybusiness advisoryprocess improvementstakeholder managementproblem solving
Full Job Posting
Overview
- Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys.
- With our flexible and scalable platform, organizations quickly get a deep understanding of their customers whole online journey.
- We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide.
- We re here to stay and we re looking for team members who are excited to drive impact and help us scale even further.
- Our aim is to create an inclusive workplace where everyone learns and succeeds.
- Contentsquare has built a community of individuals who are daring, understanding, and deliberate.
- We invite you to join us in making the complex simpler for our customers, their customers, and each other.
- Important note: Be careful of scammers pretending to be from Contentsquare.
- We will never ask for money or contact you through random texts.
- Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain.
- For more information, visit our careers blog.
- Wha you will do:
- Implementation Lead end-to-end technical implementations of Contentsquare for enterprise customers across web and native mobile (iOS/Android) platforms
- Travel onsite to customer locations to manage tagging, SDK integration, data layer configuration, and QA processes
- Collaborate with customer engineering, product, and analytics teams to ensure a technically sound and scalable deployment
- Troubleshoot and resolve integration issues, acting as the primary technical point of contact during the implementation lifecycle
- Produce and maintain clear technical documentation including integration guides, data dictionaries, and implementation plans
- Work closely with internal Customer Success and Solutions Engineering teams to ensure seamless handover post-implementation
• Professional Services & Analysis
- Deliver paid analysis engagements, producing actionable insights and recommendations for customers using Contentsquare data
- Design and execute UX and digital experience analyses (journey analysis, zone-based heatmaps, session replay review, funnel analysis, etc.)
- Translate complex data findings into clear, compelling reports and presentations tailored to both technical and business stakeholders
- Identify optimisation opportunities across web and app surfaces, benchmarking against industry best practices
- Support customers in building internal capability and data literacy around Contentsquare tools
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