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Implementation Manager

SchooLinks
Remote, USA
Full-time
Manager · 3+ years experience
Remote
USD 80000-110000 / year
Discovered 3 days ago
Communication

Full Job Posting

Responsibilities

  • Own the end-to-end implementation for a portfolio of districts; accountable for their platform onboarding, data ingestion, configuration of add-on modules, training, change management, communication, and continuous project management
  • Lead kickoff calls and project alignment sessions with district stakeholders, establishing ownership structures, rollout timelines, and measurable success criteria
  • Build phased implementation plans tailored to each district's purchased modules, grade levels served, and state compliance requirements (e.g., eCap, CCRI, CCMR, and other state CCR mandates)
  • Lead training sessions with district champions training them to successfully use the platform - 20-25% travel, heavy during back to school season
  • Maintain an implementation tracker for each district, logging project status, action items, decisions, and upcoming milestones using Gainsight and Salesforce
  • Lead recurring check-in calls with district champions and executive sponsors, keeping projects on track and stakeholders aligned
  • Proactively surface risks to launch timelines and escalate to the Director of Implementations as needed

Requirements

  • 3+ years of experience in implementation, customer success, project management, or a client-facing role, preferably in K-12 EdTech or education services
  • Proven ability to manage multiple complex projects simultaneously across different clients, timelines, and configurations
  • Exceptional written and verbal communication skills. Comfortable presenting to district leadership and writing clear, action-oriented follow-ups
  • Highly organized and detail-oriented, with the ability to build consistent processes across a varied client portfolio

Benefits

  • 100% health care coverage for Employee
  • 401K with company matching
  • Dental & Vision
  • Parental Leave
  • Subsidized gym membership
  • Remote work stipend
  • Annual team offsite
  • A reasonable estimate of the on track earnings range ( base + bonus) for this position is $80,000 - $110,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant’s skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters.
  • SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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