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Implementation Engineer

Stord
Hebron, USA
Full-time
Entry · 2+ years experience
Onsite
Discovered 1 months ago
WMSOMSSQL

Full Job Posting

What You’ll Do

Own end-to-end operational readiness for warehouse launches and transitions

Translate real-world warehouse processes into scalable WMS and OMS configurations

Partner directly with Operations design, Implement, and validate operational work flows: Receiving, picking, packing, and shipping workflows Equipment, pack stations, and physical layout readiness Replenishment strategies, ICQA, cycle counts, and inventory states

Receiving, picking, packing, and shipping workflows

Equipment, pack stations, and physical layout readiness

Replenishment strategies, ICQA, cycle counts, and inventory states

Configure and validate WMS and OMS workflows to support operational execution

Lead inventory, SKU, and order data validation and reconciliation

Execute UAT and live order testing with warehouse teams

Support cutover and go-live execution, including rollback planning

Provide hypercare support, monitoring throughput, SLAs, and system stability

Create clear, usable SOPs for warehouse and CX team

Act as the technical escalation point during live operations

Comfortable working in fast-paced, execution-heavy environments

Strong written and verbal communication skills with Client Facing, Operations and Technical teams

This Role Is Not

A customer success or account management role

A purely SaaS implementation position

Basic Qualifications

  • 2+ years of experience in one or more of the following: WMS implementations Warehouse operations with system ownership Fulfillment or logistics technology roles
  • WMS implementations
  • Warehouse operations with system ownership
  • Fulfillment or logistics technology roles
  • 2+ years of Hands-on experience with: Inventory loading and reconciliation Live warehouse go-lives or cutovers User Acceptance Testing with operational users
  • Inventory loading and reconciliation
  • Live warehouse go-lives or cutovers
  • User Acceptance Testing with operational users
  • 1 yr of experience+ with the following: D2C and/or B2B fulfillment workflows Inventory statuses, replenishment, ICQA, cycle counts End-to-end order lifecycle (receive → ship)
  • D2C and/or B2B fulfillment workflows
  • Inventory statuses, replenishment, ICQA, cycle counts
  • End-to-end order lifecycle (receive → ship)

Strongly Preferred

Experience supporting live warehouse launches or transitions

Exposure to: Carrier integrations and parcel workflows Hazmat, lot control, shelf life, or compliance requirements

Carrier integrations and parcel workflows

Hazmat, lot control, shelf life, or compliance requirements

Ability to write SOPs used on the warehouse floor

Experience with data validation, reporting, or SQL-based tooling

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