Implementation Engineer
Key Skills for This Role
Full Job Posting
What You’ll Do
Own end-to-end operational readiness for warehouse launches and transitions
Translate real-world warehouse processes into scalable WMS and OMS configurations
Partner directly with Operations design, Implement, and validate operational work flows: Receiving, picking, packing, and shipping workflows Equipment, pack stations, and physical layout readiness Replenishment strategies, ICQA, cycle counts, and inventory states
Receiving, picking, packing, and shipping workflows
Equipment, pack stations, and physical layout readiness
Replenishment strategies, ICQA, cycle counts, and inventory states
Configure and validate WMS and OMS workflows to support operational execution
Lead inventory, SKU, and order data validation and reconciliation
Execute UAT and live order testing with warehouse teams
Support cutover and go-live execution, including rollback planning
Provide hypercare support, monitoring throughput, SLAs, and system stability
Create clear, usable SOPs for warehouse and CX team
Act as the technical escalation point during live operations
Comfortable working in fast-paced, execution-heavy environments
Strong written and verbal communication skills with Client Facing, Operations and Technical teams
This Role Is Not
A customer success or account management role
A purely SaaS implementation position
Basic Qualifications
- 2+ years of experience in one or more of the following: WMS implementations Warehouse operations with system ownership Fulfillment or logistics technology roles
- WMS implementations
- Warehouse operations with system ownership
- Fulfillment or logistics technology roles
- 2+ years of Hands-on experience with: Inventory loading and reconciliation Live warehouse go-lives or cutovers User Acceptance Testing with operational users
- Inventory loading and reconciliation
- Live warehouse go-lives or cutovers
- User Acceptance Testing with operational users
- 1 yr of experience+ with the following: D2C and/or B2B fulfillment workflows Inventory statuses, replenishment, ICQA, cycle counts End-to-end order lifecycle (receive → ship)
- D2C and/or B2B fulfillment workflows
- Inventory statuses, replenishment, ICQA, cycle counts
- End-to-end order lifecycle (receive → ship)
Strongly Preferred
Experience supporting live warehouse launches or transitions
Exposure to: Carrier integrations and parcel workflows Hazmat, lot control, shelf life, or compliance requirements
Carrier integrations and parcel workflows
Hazmat, lot control, shelf life, or compliance requirements
Ability to write SOPs used on the warehouse floor
Experience with data validation, reporting, or SQL-based tooling
About Stord
3PL fulfillment and supply-chain software company serving DTC, B2B, and omnichannel brands.
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