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Impairment Evaluation Administrator

EmVenio Clinical Research
Remote, USA
Full-time
Mid
Remote
Discovered 4 days ago
CommunicationSalesforce

Full Job Posting

Qualifications

  • High school graduate; college degree preferred.
  • Knowledge of the EEOICPA program and key stakeholders’ operating practices (e.g. DOL Resource Centers) is strongly preferred -. Demonstrates strong verbal, written and interpersonal communication skills.
  • Strong computer skills.
  • Speaks, reads, writes, and comprehends English.
  • Demonstrates time management, organizational skills, and ability to function with minimal direction.
  • Previous experience in sales is helpful, but not required. The ideal candidate must be able to influence and motivate prospective clients to complete a process (minimize “fallout”)
  • Diligently maintains claimant contact records in Salesforce
  • Follows established policies and processes for claimant follow up
  • Offers subject matter expertise and creativity in helping claimants whose circumstances lie outside of established processes
  • Utilize strong phone skills – this role requires extensive time on the phone, but is not considered a Call Center position
  • Provide exceptional customer service to claimants
  • Build strong relationships with team members in the PCM Marketing organization (CWP Help Center, Outreach Coordinators), IE Navigators, and IE physicians.
  • Essential Functions/Areas of Accountability
  • Liaising with PCM‘s Navigators to facilitate smooth transitions from the Auth process to scheduling of claimants for their appointment
  • Educating prospective IE clients on the benefits to them of an Impairment Evaluation
  • Sending written correspondence to claimants to obtain necessary clinical information ahead of the IE appointment
  • Obtain test results, medical records and other information necessary for the Impairment Physician to perform the Impairment Evaluation
  • Schedule the IE, where in-person or over the phone
  • Look for opportunities to engage claimants regarding PCM Home Care services when appropriate
  • The typical base pay range for this role is USD $56,160 - $76,960 per year.
  • Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors.
  • Available Benefits Include
  • Medical
  • Dental
  • Vision
  • 401(k)
  • Company Paid Short Term Disability
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Paid Time Off
  • Voluntary Benefits
  • Please contact Mark Rainey II at or at [email protected] today to learn more about our opportunities where you can make a difference in your own career!
  • Professional Case Management is an Equal Opportunity Employer.

Preferred Qualifications

  • High school graduate; college degree preferred.
  • Knowledge of the EEOICPA program and key stakeholders’ operating practices (e.g. DOL Resource Centers) is strongly preferred -. Demonstrates strong verbal, written and interpersonal communication skills.

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