ILS Engineer (Supportability)

Role purpose

Supportability engineering and DRACAS/FRACAS

• Design, implement, and own DRACAS/FRACAS data capture, triage, root cause analysis coordination, corrective action tracking, and closure.
• Chair or support failure review boards with engineering, quality, and supply chain stakeholders.
• Maintain the DRACAS/FRACAS database or tool, ensuring data quality, consistency, and traceability.
• Produce MTBF, MTTR, and failure-rate metrics and trend analysis for internal and customer reporting.
• Use failure findings to prioritise action across ILS disciplines.

Maintenance planning and support analysis

• Develop and maintain preventive and corrective maintenance plans, tasks, and intervals based on in-service performance and failure data.
• Conduct or support Logistic Support Analysis and Level of Repair Analysis.
• Review and update maintenance task analysis as failure trends or design changes emerge.

Spares and reliability

• Own spares provisioning and re-provisioning decisions, using failure data and reliability modelling to set stock levels against availability targets.
• Monitor spares consumption against forecasts and adjust holdings as in-service experience matures.
• Liaise with supply chain on lead times, obsolescence risk, and reorder points for critical spares.
• Develop reliability and availability models using DRACAS data and periodically re-baseline MTBF/MTTR and failure-rate inputs.

Configuration and stakeholder engagement

• Ensure corrective actions, design changes, and documentation updates arising from DRACAS or ILS work are configuration-controlled.
• Serve as the primary internal contact for in-service support, reliability, and corrective action status queries.
• Represent support in engineering change boards, design reviews, and contract review meetings as required.

Essential experience and skills

• Experience in an ILS, supportability, or in-service support engineering role in a regulated or defence environment.
• Working knowledge of DRACAS/FRACAS principles and closed-loop corrective action processes.
• Practical experience across at least two other core ILS disciplines, such as maintenance planning, spares provisioning, technical publications, or obsolescence management.
• Comfort with structured datasets and reliability metrics using Excel, databases, or dedicated ILS/reliability tools.
• Strong written and verbal communication and stakeholder management across engineering, supply chain, and customer interfaces.

Desirable qualifications and experience

• Familiarity with MTBF, Weibull analysis, FMEA/FMECA, or other reliability engineering concepts.
• Experience with FRACAS/RAM tools such as FavoWeb, RAM Commander, OPUS10, RELEX/Windchill Quality, or similar.
• Knowledge of configuration management and technical publication amendment processes.
• Relevant engineering, reliability, or ILS/supportability qualification, such as IET, CQI, or equivalent.
• Security clearance eligibility.

Key relationships and success

Employment

• Schedule type is Full Time; contract type is Permanent Full-Time.