ICT Pre-Sales Engineer

Role overview

Key responsibilities

• Understand client requirements and recommend suitable ICT solutions.
• Design solutions across networking, cybersecurity, IT infrastructure, data centres, cloud, and enterprise technologies.
• Prepare technical proposals, BOQs, BOMs, RFP/RFQ responses, and solution documentation.
• Conduct site surveys and gather technical requirements from clients.
• Prepare network and infrastructure solution designs, diagrams, and architecture.
• Coordinate with sales teams on technically and commercially viable proposals.
• Conduct technical presentations, product demonstrations, and proof-of-concepts.
• Coordinate with vendors and distributors on product selection, specifications, and pricing.
• Support tender submissions and ensure technical compliance.
• Coordinate with project and implementation teams to confirm technical feasibility.
• Stay current on ICT technologies and participate in client meetings, providing technical clarification throughout the sales cycle.

Requirements

• Bachelor's degree in IT, Computer Science, Networking, Engineering, or a related field.
• 3–6 years of experience in ICT/IT pre-sales or solutions engineering.
• Strong knowledge of networking, cybersecurity, IT infrastructure, data centres, and cloud solutions.
• Experience with technologies such as Cisco, Fortinet, Palo Alto, Aruba, HPE, Dell, VMware, Microsoft, Azure, or AWS.
• Hands-on experience preparing BOQs/BOMs, RFP/RFQ responses, technical proposals, and solution designs.
• Good understanding of network architecture, routing, switching, firewalls, and enterprise infrastructure.
• Strong client-facing and presentation skills.
• System integrator or technology solution provider experience is preferred; UAE experience is also preferred.