ICT Engineer - Aviation

Overview

ICT Engineer - Aviation

What You'll Be Doing;

• Assist in the design, configuration, and implementation of ICT systems, including network infrastructure, server setup, telecommunications systems, and cloud services.
• Work with cross-functional teams to ensure that ICT systems align with company objectives and meet both functional and technical requirements.
• Install and configure hardware (e.g., computers, servers, routers, switches) and software (e.g., operating systems, applications, security solutions).
• Configure, maintain, and troubleshoot local area networks (LAN), wide area networks (WAN), and Wi-Fi networks to ensure high availability and performance.
• Ensure seamless connectivity across internal and external systems, including setting up secure VPNs, firewalls, and network security protocols.
• Monitor network performance, resolve network outages, and provide recommendations for network improvements.
• Provide technical support for end-users, assisting with hardware and software issues, system upgrades, and troubleshooting technical problems.
• Perform root cause analysis and implement corrective actions for recurring issues.
• Provide timely and effective solutions to system failures, network problems, and other IT-related concerns.
• Ensure regular system maintenance, updates, and patching for both hardware and software to ensure security and system integrity.
• Assist in managing and updating server environments (e.g., Windows Server, Linux, cloud systems).
• Monitor IT assets and recommend hardware/software upgrades when necessary.
• Implement and enforce IT security protocols to protect the company s data and infrastructure, including firewall configuration, antivirus solutions, and data encryption.
• Ensure compliance with industry regulations and standards, performing routine security audits and vulnerability assessments.
• Work with IT leadership to establish security policies and procedures for system access and usage.
• Collaborate with other engineering and IT teams to ensure smooth integration of ICT systems and hardware into existing business processes.
• Provide input on system scalability, performance improvements, and innovative ICT solutions.
• Assist with the deployment of new technologies, ensuring successful implementation and end-user training.
• Maintain documentation for ICT systems, including network diagrams, technical specifications, user manuals, and troubleshooting guides.
• Prepare and present reports on system performance, support requests, and security audits to the IT management team.
• Keep detailed logs of incidents, maintenance activities, and resolutions for future reference.

What Required Skills You'll Bring;

• Bachelor s degree in Information Technology, Computer Science, Network Engineering, or a related field.
• 5+ years of hands-on experience in ICT systems, networking, and technical support.
• Experience in configuring and managing network systems (e.g., routers, switches, firewalls, VPNs).
• Proficiency in supporting and troubleshooting hardware (PCs, servers, networking devices) and software (operating systems, business applications).
• Solid knowledge of networking protocols (e.g., TCP/IP, DNS, DHCP, HTTP/HTTPS).
• Hands-on experience with network security tools, firewalls, VPNs, and cloud computing platforms (e.g., AWS, Azure).
• Proficiency in ICT management software (e.g., Active Directory, VMware, Microsoft Exchange).
• Strong troubleshooting skills with the ability to solve complex technical issues.
• Excellent communication skills to interact with technical and non-technical stakeholders.
• Professional certifications such as CCNA, CompTIA Network+, Microsoft Certified Systems Engineer (MCSE), or equivalent.
• Experience with server administration (e.g., Linux/Unix, Windows Server) and cloud-based systems.
• Familiarity with ITIL framework for IT service management.
• Knowledge of VoIP systems and telecommunication networks.
• Experience with enterprise IT systems and collaboration tools (e.g., Office 365, SharePoint, Microsoft Teams).