HVAC Service Coordinator

About the Role

HVAC Service Coordinator/Deployer

Job Description

• Lead day-to-day coordination of HVAC service operations, including scheduling and dispatching technicians
• Serve as the central liaison between customers, field teams, supervisors, and project stakeholders
• Track and manage service jobs end-to-end, ensuring timely delivery and adherence to quality standards
• Oversee service documentation, job reports, invoicing inputs, and data accuracy across systems
• Coordinate parts availability, inventory levels, and logistics to ensure uninterrupted field operations
• Source and liaise with suppliers for quotations, procurement, and service requirements
• Monitor maintenance contracts (AMCs), renewals, and service schedules
• Support field teams with operational, administrative, and technical coordination requirements
• Ensure smooth service centre operations, including compliance, safety procedures, and reporting standards.

Requirements

• Diploma or technical certification, or
• 6 months to 3 years of experience
• and or
• training
• Strong
• customer-facing and communication skills
• Proficient in

MS Office (Word, Excel, Outlook)

• Basic understanding of
• HVAC systems, energy management, or temperature controls
• preferred
• Highly organized with the ability to
• manage multiple tasks and prioritize effectively
• Proactive, detail-oriented, and able to
• work independently in a fast-paced environment