Human Resources Manager - Operations & Performance Management

About This Role

Freedom Broker Global Markets is a subsidiary of Freedom Holding Corp. (FRHC), a NASDAQ‑listed diversified financial services group. The company operates under a Financial Services Permission granted by the Financial Services Regulatory Authority (FSRA) of Abu Dhabi Global Market (ADGM), specialising in brokerage and investment services.

Role Overview

We are seeking an HR professional with strong expertise in operational HR and performance management, ready to excel in a fast‑paced and evolving environment.

The People Operations & Performance Manager will oversee day‑to‑day HR operations, including employee onboarding (visas, Emirates ID, medical insurance), document issuance, payroll support, and ongoing communication with UAE authorities. The role also includes supporting internal audits, ensuring HR compliance, providing methodological guidance to managers on performance management, cascading organizational targets, and leading HR IT system implementation.

Key Responsibilities

• Ensure compliance with UAE Labour Law, ADGM, and DWTC employment regulations
• Lead onboarding and orientation for new employees, ensuring full regulatory compliance (visas, EID, contracts)
• Drive the implementation of a new HR IT system
• Manage the full performance management lifecycle, including supporting managers with methodology and target cascading
• Oversee background checks, document collection, and all visa processes (issuance, renewals, cancellations)
• Provide official employment documents required by authorities and employees
• Coordinate employee benefits, including medical insurance, and collaborate with the travel team on relocations
• Maintain accurate HR records in Zoho People and Zoho Payroll, managing the full employee lifecycle from onboarding to offboarding
• Handle disciplinary procedures and support grievance resolution
• Liaise with free zone authorities (ADGM and DWTC) on regulatory matters
• Contribute to HR strategy, organizational development, and workforce planning
• Support internal audits and regulatory inspections related to HR compliance

Success in this role will include:

• Accuracy in HR documentation and processes
• Timely execution of tasks and responsibilities
• Clear and professional communication across all levels of the organization

Qualifications & Skills Required:

• Bachelor’s degree in HR, Psychology, or related field
• Relevant certifications in UAE labour laws and employment regulations
• Proven HR experience in the UAE, ideally in ADGM or DWTC
• Strong organizational skills and attention to detail
• Resident of Abu Dhabi; flexibility for short business trips to Dubai
• Fluent in English and Russian (verbal and written)
• Proficiency in HR systems (preferably Zoho)
• Excellent time management and interpersonal communication skills

Why Join FBGM Ltd?

• Be part of a growing, international financial services group
• Dynamic work culture with strong executive exposure
• Opportunities to join an expanding team across a developing regional network