Human Resources Manager

Role overview

Key responsibilities

• Ensure compliance with legislative requirements and adherence to HR policies and processes.
• Partner with managers and employees to resolve issues and concerns.
• Manage employee complaints, grievances, disciplinary matters, and investigations, including interviews, evidence review, documentation, findings, and follow-up.
• Apply UAE employment practices to disciplinary matters, termination, leave, working hours, contracts, and employee rights and obligations.
• Implement and review HR policies and identify control or process gaps.
• Oversee payroll inputs, controls, approvals, timelines, and timely, accurate delivery.
• Support performance management, development, talent discussions, succession planning, and retention actions.
• Coordinate recognition, service awards, wellness, cultural, and other employee engagement initiatives.

Experience requirements

• 7–10+ years of progressive HR experience.
• Ideally, 3–5 years in an HR Business Partner, Senior HR Generalist, or HR Manager capacity.
• Strong UAE HR experience with practical exposure to local employment practices and employee relations.
• Experience supporting a multi-functional organization and partnering with employees and leaders at different levels.
• Demonstrated experience independently managing complex employee-relations matters and sensitive people issues.
• Experience in industrial, engineering, automotive, manufacturing, distribution, or a similar operational environment is preferred.

Core expertise and behaviours

• Build trusted relationships, coach leaders, address employee concerns, and provide practical HR advice aligned with business needs.
• Manage conflict and difficult conversations with practical and fair resolution.
• Use sound judgment, assess risk and context, take ownership, and follow actions through to closure.
• Influence and coach managers, including when HR recommendations differ from their initial position.
• Communicate clearly in writing and verbally, particularly on sensitive employee matters and investigations.
• Demonstrate discretion, neutrality, integrity, organization, responsiveness, and follow-through.