Human Resources Generalist - Training & Systems

Technical and Hard Skills

• Employment Law Compliance: Knowing local, state, and federal labor regulations (such as FMLA, ADA, and FLSA) to support the agency.
• Technology Mastery: Experience with operating platforms to support HR operations as it relates to Applicant Tracking (DelTek Talent Management), Onboarding (DelTek Talent Management), Performance Management (DelTek Talent Management), Learning Management System (Cornerstone), and Project Management Systems (SmartSheet). Experience with the Microsoft Office Suite required (Outlook, Word, PowerPoint, B
• Data and Metrics Analysis: Reviewing workforce reports, turnover rates, and compensation trends to guide agency decisions.

Interpersonal and Soft Skills

• Communication: Excellent communication skills, both verbal and written; speaking transparently with staff and leadership.
• Conflict Resolution: Mediating workplace disputes and handling tough conversations with respect.
• Active Listening: Understanding employee concerns and building trust across all departments and all levels within the agency.
• Discretion and Ethics: Maintaining absolute confidentiality with sensitive personnel files and data.
• Time Management: Juggling urgent compliance issues, daily administrative requests, and long-term projects smoothly.

Required Experience & Education

Compensation

• FLSA: Exempt
• Range: 61,059.00 - $71,000.00 - depending on skills, qualifications and experience.

Officing

Benefits

• We offer a highly competitive package of many desirable benefits to our full-time employees including:
• Health/Dental/Vision/Life Insurance We provide an outstanding package of health, dental, vision and life benefits for employees, with the monthly premium paid by NCTCOG 100%. Coverage available for their families and those monthly premiums are shared with NCTCOG. We provide employees with life insurance coverage that is employer paid with a benefit of 2 times the employee’s annual salary.
• We provide an outstanding package of health, dental, vision and life benefits for employees, with the monthly premium paid by NCTCOG 100%. Coverage available for their families and those monthly premiums are shared with NCTCOG. We provide employees with life insurance coverage that is employer paid with a benefit of 2 times the employee’s annual salary.
• Paid Leave Paid vacation, sick leave, and personal days are provided as part of the benefit plan, as well as specified holidays. This position also includes a phone allowance.
• Paid vacation, sick leave, and personal days are provided as part of the benefit plan, as well as specified holidays. This position also includes a phone allowance.
• Retirement NCTCOG participates in a defined contribution plan as an alternative to Social Security. The defined contribution retirement plan provides retirement benefits for all eligible employees. NCTCOG contributes twelve percent (12%) of permanent full-time employees' gross salaries. Participating employees contribute six percent (6%) of gross salary. An employee becomes forty percent (40%) vested in NCTCOG's contributions after three full years of employment. An additional fifteen percent {15%) is vested for each additional year of employment. An employee becomes fully vested after seven years of employment.
• NCTCOG participates in a defined contribution plan as an alternative to Social Security. The defined contribution retirement plan provides retirement benefits for all eligible employees. NCTCOG contributes twelve percent (12%) of permanent full-time employees' gross salaries. Participating employees contribute six percent (6%) of gross salary. An employee becomes forty percent (40%) vested in NCTCOG's contributions after three full years of employment. An additional fifteen percent {15%) is vested for each additional year of employment. An employee becomes fully vested after seven years of employment.
• Work/Life Balance Programs To help employees and their families meet personal and professional challenges, NCTCOG provides an employee assistance program, prepaid legal services, lunch and learn seminars, alternate work schedules, alternate commute programs, and an on-site gym.
• To help employees and their families meet personal and professional challenges, NCTCOG provides an employee assistance program, prepaid legal services, lunch and learn seminars, alternate work schedules, alternate commute programs, and an on-site gym.
• Professional Development NCTCOG is committed to professional development and provides a wide range of training opportunities-both online and traditional classroom sessions. It covers applicable professional development expenses, professional memberships, and licenses, as well as tuition reimbursement
• NCTCOG is committed to professional development and provides a wide range of training opportunities-both online and traditional classroom sessions. It covers applicable professional development expenses, professional memberships, and licenses, as well as tuition reimbursement
• Equal Employment Opportunity Employer: NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws. Auxiliary aids and services are available upon request to individuals with disabilities. Background Check & Drug Testing: All selected candidates must undergo a pre-employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre-employment background check and drug screening. E-Verify: The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.
• Job postings are kept open for a minimum of 10 calendar days and may close anytime thereafter at the discretion of the hiring manager.

Requirements

• Employment Law Compliance: Knowing local, state, and federal labor regulations (such as FMLA, ADA, and FLSA) to support the agency.
• Technology Mastery: Experience with operating platforms to support HR operations as it relates to Applicant Tracking (DelTek Talent Management), Onboarding (DelTek Talent Management), Performance Management (DelTek Talent Management), Learning Management System (Cornerstone), and Project Management Systems (SmartSheet). Experience with the Microsoft Office Suite required (Outlook, Word, PowerPoint, B
• Data and Metrics Analysis: Reviewing workforce reports, turnover rates, and compensation trends to guide agency decisions.
• Communication: Excellent communication skills, both verbal and written; speaking transparently with staff and leadership.
• Conflict Resolution: Mediating workplace disputes and handling tough conversations with respect.
• Active Listening: Understanding employee concerns and building trust across all departments and all levels within the agency.
• Discretion and Ethics: Maintaining absolute confidentiality with sensitive personnel files and data.
• Time Management: Juggling urgent compliance issues, daily administrative requests, and long-term projects smoothly.