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Human Resources Business Partner
Light & Wonder
Chiswick, GBR
Full-time
Mid
Hybrid
Discovered 3 weeks ago
Role Overview
Job Summary The People Capability Business Partner (PCBP) – iGaming is a trusted partner to leaders and employees across iGaming.
This role plays a critical part in enabling business performance by delivering high impact people solutions across the full employee lifecycle.
Reporting to the Director, People Capability – iGaming, the PCBP translates people strategy into day-to-day execution, supports organizational and talent initiatives, and ensures a consistent, engaging employee experience.
This role requires strong business acumen, sound judgment, and the ability to balance operational excellence with thoughtful, human-centered partnership.
This role is critical to ensuring iGaming leaders and employees receive consistent, high-quality People Capability partnership that drives engagement, performance, and retention.
Full Job Posting
Key Responsibilities
- People Capability Partnership: • Serve as the primary People Capability (PC) partner for assigned iGaming functions, supporting leaders from Individual Contributor through Senior Manager level. • Partner with leaders on workforce planning, role clarity, and team effectiveness within supported groups. • Provide hands-on PC support across the full employee lifecycle, including onboarding, development, performance, engagement, retention, employee relations, and offboarding. • Act as a trusted advisor to managers on employee relations matters, coaching leaders to navigate difficult conversations with confidence, fairness, and empathy. • Support the execution of core People Capability processes for supported teams, including performance reviews, compensation processes, and engagement surveys. • Ensure leaders are well prepared, informed, and supported throughout all PC cycles.
- Data, Insights & Continuous Improvement: • Translate data, insights, and employee feedback into actionable recommendations for leaders. • Analyze people data and trends (e.g., engagement, attrition, performance) to identify risks, opportunities, and improvement areas.
- Identify opportunities to improve processes, tools, and employee experience within supported populations.
- Collaboration with People Capability Centers of Excellence: • Act as a connector between iGaming teams and HR Centers of Excellence, including Talent Acquisition, Total Rewards, and Learning & Development. • Partner with COEs to deliver solutions that meet business needs while maintaining consistency with enterprise frameworks and policies. • Ensure timely, accurate execution of HR programs and escalation of risks or issues as appropriate.
- Culture, Change & Employee Experience: • Support leaders and teams through periods of change by providing clear guidance, communication support, and people centered approaches. • Contribute to culture, engagement, and DEI initiatives through execution and leader enablement. • Serve as a visible, approachable PC presence for employees, reinforcing trust and psychological safety.
- People Capability Partnership:
- Serve as the primary People Capability (PC) partner for assigned iGaming functions, supporting leaders from Individual Contributor through Senior Manager level.
- Partner with leaders on workforce planning, role clarity, and team effectiveness within supported groups.
- Provide hands-on PC support across the full employee lifecycle, including onboarding, development, performance, engagement, retention, employee relations, and offboarding.
- Act as a trusted advisor to managers on employee relations matters, coaching leaders to navigate difficult conversations with confidence, fairness, and empathy.
- Support the execution of core People Capability processes for supported teams, including performance reviews, compensation processes, and engagement surveys.
- Ensure leaders are well prepared, informed, and supported throughout all PC cycles.
- Data, Insights & Continuous Improvement:
- Translate data, insights, and employee feedback into actionable recommendations for leaders.
- Analyze people data and trends (e.g., engagement, attrition, performance) to identify risks, opportunities, and improvement areas.
- Collaboration with People Capability Centers of Excellence:
- Act as a connector between iGaming teams and HR Centers of Excellence, including Talent Acquisition, Total Rewards, and Learning & Development.
- Partner with COEs to deliver solutions that meet business needs while maintaining consistency with enterprise frameworks and policies.
- Ensure timely, accurate execution of HR programs and escalation of risks or issues as appropriate.
- Culture, Change & Employee Experience:
- Support leaders and teams through periods of change by providing clear guidance, communication support, and people centered approaches.
- Contribute to culture, engagement, and DEI initiatives through execution and leader enablement.
- Serve as a visible, approachable PC presence for employees, reinforcing trust and psychological safety.
Qualifications
- Skills & Capabilities: • Strong business partnership skills with the ability to influence • Sound judgment when handling sensitive employee and organizational matters • Comfort working with ambiguity, change, and evolving business needs • Data literate with the ability to translate insights into action independently and through AI • Clear, confident communicator with strong coaching capability • High level of discretion, integrity, and empathy
- Experience & Qualifications: • Proven experience in a global HR Business Partner role – specifically supporting employees in Sweden • Experience supporting managers and employees across multiple levels • Exposure to global or matrixed organizations preferred • Strong understanding of performance management, employee relations, and talent processes
- Strong business partnership skills with the ability to influence
- Sound judgment when handling sensitive employee and organizational matters
- Comfort working with ambiguity, change, and evolving business needs
- Data literate with the ability to translate insights into action independently and through AI
- Clear, confident communicator with strong coaching capability
- High level of discretion, integrity, and empathy
- Proven experience in a global HR Business Partner role – specifically supporting employees in Sweden
- Experience supporting managers and employees across multiple levels
- Exposure to global or matrixed organizations preferred
- Strong understanding of performance management, employee relations, and talent processes
About Light & Wonder
Software & SaaS6500 employeesFounded 1973
Public global games company supplying casino hardware, systems, digital games, and charitable gaming to operators and players.
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