Human Resources Business Partner

About Coastal Waste & Recycling

People Experience Ambassador/ HR Business Partner

Qualifications

• 5+ years of progressive Human Resources experience, preferably in an HR Generalist, Employee Relations Specialist, or HR Business Partner role.
• Demonstrated experience independently leading employee relations investigations, including interviews, documentation, findings, and disciplinary recommendations.
• Experience advising managers on employee performance, workplace concerns, corrective action, and policy interpretation.
• Strong understanding of employment laws, HR practices, and workplace compliance.
• Experience analyzing workforce data, identifying trends, and partnering with leaders to improve employee retention and performance.
• Strong communication, conflict resolution, and relationship-building skills, with the confidence to work directly with frontline employees and operational leadership.
• Excellent judgment, professionalism, discretion, and the ability to manage sensitive employee matters independently.
• Ability and willingness to travel regularly to assigned operational locations.
• Proficiency in Microsoft Office, particularly Excel, and experience with HR information systems.
• Bilingual proficiency in English and Spanish or English and Haitian Creole.
• What Will Set You Apart
• Experience supporting multiple locations or a field-based workforce.
• Background in waste management, transportation, logistics, manufacturing, or other operationally intensive industries.
• Experience using Workday or a comparable HRIS.
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Professional HR certification, such as SHRM-CP or PHR.
• Proven success partnering with operational leaders to improve turnover, attendance, employee engagement, or workforce performance.
• Why Coastal Waste & Recycling?
• At Coastal, we believe People Experience is about more than policies and processes. It's about being connected to our team members, understanding the business, and making a difference where it matters most.
• As a People Experience Ambassador, you'll have the opportunity to take ownership of employee relations matters, build meaningful partnerships with operational leaders, and directly influence the employee experience across your assigned locations.
• You'll join a collaborative People Experience team that values initiative, accountability, sound judgment, and practical solutions.
• We're looking for someone who doesn't wait for challenges to come to them — someone who gets involved, asks questions, identifies opportunities, and takes action.
• Ready to bring your HR experience to a team where you can make an impact? Apply today and grow with Coastal Waste & Recycling!
• Coastal Waste & Recycling is an Equal Opportunity Employer.

Responsibilities

• Be a Trusted HR Partner: Work directly with operational leaders and employees, providing guidance on employee relations, performance management, company policies, and workforce challenges.
• Lead Employee Relations: Independently conduct workplace investigations, document findings, recommend disciplinary actions, and guide leaders through sensitive employee matters.
• Get Out in the Field: Regularly visit assigned Coastal locations, build relationships with frontline employees, and stay connected to the needs of the operation.
• Turn Data into Action: Analyze turnover, attendance, retention, and other workforce metrics to identify trends and partner with leaders on meaningful improvements.
• Strengthen Employee Retention: Identify opportunities to improve the employee experience, address workforce concerns, and support initiatives that help retain great team members.
• Support the Employee Lifecycle: Oversee key HR processes, including onboarding, employee changes, performance documentation, and separations.
• Drive Consistency & Compliance: Ensure HR policies and practices are applied consistently, maintain accurate documentation, and identify potential compliance concerns.
• Collaborate Across PX: Partner with Recruiting, Payroll, Benefits, Training, and other teams to deliver effective HR solutions.
• What We're Looking For
• 5+ years of progressive Human Resources experience, preferably in an HR Generalist, Employee Relations Specialist, or HR Business Partner role.
• Demonstrated experience independently leading employee relations investigations, including interviews, documentation, findings, and disciplinary recommendations.
• Experience advising managers on employee performance, workplace concerns, corrective action, and policy interpretation.
• Strong understanding of employment laws, HR practices, and workplace compliance.
• Experience analyzing workforce data, identifying trends, and partnering with leaders to improve employee retention and performance.
• Strong communication, conflict resolution, and relationship-building skills, with the confidence to work directly with frontline employees and operational leadership.
• Excellent judgment, professionalism, discretion, and the ability to manage sensitive employee matters independently.
• Ability and willingness to travel regularly to assigned operational locations.
• Proficiency in Microsoft Office, particularly Excel, and experience with HR information systems.
• Bilingual proficiency in English and Spanish or English and Haitian Creole.
• What Will Set You Apart
• Experience supporting multiple locations or a field-based workforce.
• Background in waste management, transportation, logistics, manufacturing, or other operationally intensive industries.
• Experience using Workday or a comparable HRIS.
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Professional HR certification, such as SHRM-CP or PHR.
• Proven success partnering with operational leaders to improve turnover, attendance, employee engagement, or workforce performance.
• Why Coastal Waste & Recycling?
• At Coastal, we believe People Experience is about more than policies and processes. It's about being connected to our team members, understanding the business, and making a difference where it matters most.
• As a People Experience Ambassador, you'll have the opportunity to take ownership of employee relations matters, build meaningful partnerships with operational leaders, and directly influence the employee experience across your assigned locations.
• You'll join a collaborative People Experience team that values initiative, accountability, sound judgment, and practical solutions.
• We're looking for someone who doesn't wait for challenges to come to them — someone who gets involved, asks questions, identifies opportunities, and takes action.
• Ready to bring your HR experience to a team where you can make an impact? Apply today and grow with Coastal Waste & Recycling!
• Coastal Waste & Recycling is an Equal Opportunity Employer.