HUB Coordinator
Skills
About This Role
Key Responsibilities
- Receive, verify, and sort outgoing pharmacy orders for dispatch — ensuring 100% accuracy in items, quantities, and patient details before any order leaves the hub.
- Manage cold chain integrity for temperature-sensitive medications: check ice packs, validate thermal packaging, and always ensure proper storage conditions.
- Coordinate and brief drivers at shift start — assigning routes, confirming delivery priority, and communicating special handling instructions for sensitive orders.
- Monitor real-time delivery status and proactively follow up on delayed, failed, or rescheduled deliveries in coordination with the customer service team.
- Maintain a clean, organized, and compliant hub environment — ensuring all equipment and packaging materials are stocked, functional, and audit-ready.
- Enforce standard operating procedures (SOPs) for order handling, driver dispatch, and incident reporting, escalating non-compliance immediately.
- Document daily hub activity including dispatch volumes, driver attendance, incident logs, and any operational exceptions.
- Act as the first point of contact for driver queries and field issues, providing clear guidance and escalating to management when required.
- Support ongoing quality improvement by identifying recurring operational gaps and proposing practical process enhancements.
Requirements
- 2+ years of experience in logistics, delivery operations, or dispatch coordination.
- Background in pharmacy, healthcare, FMCG, or last-mile delivery is a strong advantage.
- High attention to detail — a single wrong item or missed cold-chain check can directly harm a patient.
- Strong organizational and multitasking skills; you manage multiple drivers, orders, and time windows simultaneously.
- Calm under pressure with the ability to make fast, accurate decisions during peak dispatch windows.
- Experience with delivery management systems, route planning tools, or pharmacy platforms is a plus.
- Diploma or bachelor’s degree in pharmacy, Logistics, Business, or a related field.
- English required; Arabic is a strong advantage.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required