HUB Cargo Officer

Synopsis

Accountabilities

• Extend focus on inbound quality i.e. monitoring of physical built and validation of weight & volume to avoid stow loss, optimize onward connections and max. Revenue and/or messaging i.e. pre-alerts, contacts, FWB/FHL, SHCs, Cargo IQ.
• Implement best practices, and get buy-in from the Service Providers, to reduce operational discrepancies and support improved capacity utilization
• Monitoring of red routes, space optimization in line with Cargo Load planning using cargo spot – pre-carrying shipments, review of connections, potential no shows/misconnection and replacement /swap of loads
• Monitor work progress and services and ensure compliance with all regulatory requirements including Health, Security and Safety e.g. ULD properly lashed and secured, wearing of PPE.
• Establish and maintain close working relationships with the Service Providers for providing sufficient resources to achieve On-Time Departure Performance especially for freighter and RFS operation.
• Ensure compliance with all Etihad procedures and regulatory requirements in relation to safety, security and Dangerous Goods.
• To support the Cargo Operations Center Duty Manager to deliver departmental and corporate targets and goals.
• Support to establish best practices to enable revenue budget achievement and to support service delivery, cost savings and compliance to Safety & Security regulations.
• Support implementation of measurement tools to gauge overall performance of flights and resources and implement KPI’s to highlight business needs and requirements.
• Spot checks for HDU and TRU units from network - TRU/HDU are topped up to max space or coordination with origin for update of VOL in system if required for possible adjustment of freight charges
• Provide on job training, coaching and advice to GHA staff to upgrade their skills, knowledge and confidence level.
• Being flexible with operations shift requirement and able to work in all positions below the title position, which means cross skill functionality is a prerequisite with focus on continuous development of competency level.

Qualifications

• Educated to at least high school level, with acquired specialization in cargo handling operations.
• Successful completion of cargo and dangerous goods courses are required as well as courses in live animals, aircraft weight and balance and general cargo procedures.
• At least 3 years of cargo operations experience.
• Fully conversant with cargo handling processes, procedures and regulatory compliance expectations.

Additional Information

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