HR Technology Director
Role Overview
The Director, HR Technology & Solutions Delivery leads strategy, design, delivery, operation, and evolution of Inizio’s global HR technology ecosystem.
Near-term focus includes Workday operations, functional solution design, enhancements, continuous improvement, and strategic projects.
Over time, the role will develop a platform engineering- and architecture-led operating model.
The role has end-to-end IT accountability for Workday and the wider HR technology ecosystem; Workday IT Operations reports to this role, which reports to the Deputy Chief Information Officer.
Key Skills for This Role
Full Job Posting
About the role
The Director, HR Technology & Solutions Delivery leads strategy, design, delivery, operation, and evolution of Inizio’s global HR technology ecosystem.
Near-term focus includes Workday operations, functional solution design, enhancements, continuous improvement, and strategic projects.
Over time, the role will develop a platform engineering- and architecture-led operating model.
The role has end-to-end IT accountability for Workday and the wider HR technology ecosystem; Workday IT Operations reports to this role, which reports to the Deputy Chief Information Officer.
Workday platform and operations
- Own Workday IT end to end, including functional design, configuration, operations, support, enhancements, and continuous improvement.
- Partner with HR People Services and Centres of Excellence to translate business requirements into scalable solutions aligned with global standards.
- Oversee Workday processes, configuration, security, reporting, integrations, and adoption of platform capabilities.
- Lead the Workday IT Operations team in managing incidents, requests, defects, changes, enhancements, and releases.
- Establish service levels, operational KPIs, demand and backlog management, root-cause analysis, testing, documentation, and operational controls.
- Drive automation and proactive platform management to improve user experience, reliability, and efficiency; act as senior escalation point.
Projects and solutions delivery
- Own delivery of major Workday and HR technology initiatives from requirements and solution design through build, integration, testing, deployment, stabilisation, and BAU transition.
- Lead Workday enhancements, module implementations, optimisation initiatives, and HR transformation projects.
- Align solutions with business outcomes, architecture principles, and the longer-term HR technology roadmap.
- Govern scope, plans, dependencies, resources, risks, quality, and budget; hold integrators and delivery partners accountable for quality, knowledge transfer, and sustainable support.
Architecture and engineering
- Define technology strategy, target architecture, and a multi-year roadmap for the global HR technology ecosystem.
- Establish principles for platforms, integrations, APIs, data, identity, security, environments, testing, deployment, monitoring, and resilience.
- Evolve HR Technology towards platform engineering through greater automation, standardisation, and engineering discipline.
- Ensure technology is scalable, secure, resilient, maintainable, and aligned with enterprise strategy.
- Manage technical debt, simplify and modernise the technology estate, and develop internal technical capability.
Integrations, security, and governance
- Own technical governance across HR technology architecture, integrations, security, and change.
- Ensure secure and reliable connectivity between Workday, HR applications, enterprise platforms, identity services, data platforms, and external providers.
- Establish integration patterns, APIs, middleware, and data standards while reducing unnecessary point-to-point connectivity.
- Maintain controls for cybersecurity, data privacy, identity and access management, privileged access, segregation of duties, and change management.
- Embed security, risk, and compliance in solution design and delivery and maintain appropriate controls and audit evidence.
- Partner with Enterprise Architecture, Cyber Security, Data, and Integration teams to align with enterprise standards.
Vendor and HR partnership
- Act as the senior IT partner to HR leadership and translate HR strategy and requirements into technology solutions.
Requirements
- Provide leadership across both functional and technical dimensions of Workday and the global HR technology ecosystem.
- Translate HR requirements into effective, scalable technology solutions.
- Lead Workday IT operations and the team reporting directly to the role.
- Shape technology strategy, architecture, engineering practices, and governance for HR technology.
- Ensure HR technology solutions are secure, resilient, scalable, maintainable, and aligned with enterprise technology strategy.
- Partner effectively with HR leadership and Enterprise Architecture, Cyber Security, Data, and Integration teams.
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