HR Systems and Data Analyst

Role overview

Responsibilities

• Administer HR systems, including user setup, hierarchy changes, and system releases.
• Resolve user issues as a tier-2 escalation point for Shared Services and support change requests.
• Provide specialist HR data and systems knowledge for upgrades, tool design, and leadership reporting, including salary reviews, bonuses, and attendance data.
• Coordinate with payroll and operational teams to support accurate pay and pay-period closures.
• Recommend system and process improvements, including administrative AI and automation tools.
• Create system guides, knowledge cards, and testing documentation; communicate important system events across the business.

Requirements

• Previous experience as an HR systems super user and a passion for system development.
• Oracle experience is highly desirable, not mandatory.
• Hands-on experience with user testing and multiple data sources.
• Strong analytical, problem-solving, and Excel skills with exceptional attention to detail.
• Knowledge or experience of integrations and interface processes.
• Excellent communication skills; discretion, confidentiality, and customer-service commitment.

Benefits

• Competitive bonus, save-as-you-earn scheme, private medical and life assurance, enhanced contributory pension, and colleague discount.
• Discount platform, gym savings, cycle-to-work scheme, wellbeing support, Employee Assistance Programme, and financial education and loans.
• Learning and development opportunities and an early careers network.

Work arrangement

• The description highlights in-person teamwork balanced with remote-working flexibility and describes the role as full-time.

About Wickes