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HR Service Center Advisor

Hurley Medical Center
Flint, USA
Full-time
Mid
Onsite
Discovered 5 days ago
excel

Full Job Posting

Qualifications

  • Bachelor's degree in Human Resources, Business/Public/Healthcare Administration or equivalent combination of education and Human Resources experience.
  • Demonstrated appropriate use of independent judgment and ability to maintain confidentiality.
  • Excellent interpersonal, communication and customer service skills.
  • Proficient in Microsoft Excel, Outlook and PowerPoint.
  • Strong analytical and problem solving skills.
  • Ability to prioritize multiple tasks while maintaining accuracy and exceptional attention to detail.
  • Ability to speak and write effectively and to otherwise communicate with the public and employees.
  • Ability to establish and maintain effective working relationships with, supervisors, other employees, applicants, and the general public.
  • Ability to problem solve, prioritize assignments and make decisions accordingly relating to assignment.
  • Ability to create and utilize spreadsheets and databases.

Responsibilities

  • Resolve customer requests, questions and concerns frequently requiring analysis of situations to determine best use of resources.
  • Liaison between the Human Resources Department and other areas of the organization.
  • Educate employees on Human Resources policies and procedures, emphasizing their role in providing and maintaining the goals of the organization.
  • Create records for new employees and update employee information as needed in the Human Resources Information System.
  • Track and verify compliance of employee licensures and/or certifications on an ongoing basis.
  • Provide information and assistance with dependents, beneficiary, and other insurance plan information. Assist with or complete appropriate insurance claims and verification of employment forms.
  • Exhibit excellent customer service skills and behaviors towards internal and external customers and co-workers. 8. Knowledge of all facets of Human Resources, benefits, tuition reimbursement, and benefit time donations.
  • Assist employees with sensitive and/or complex benefit problems and provide resolution.
  • Maintain all HR files, systems and databases; generating and maintaining reports; and leave of absence program administration.
  • Administer COBRA benefits for employees and their dependents as needed.
  • Audit the payout of employee benefit time as part of the employee separation process.
  • Process all leave of absences (FMLA, short term disability, unpaid leaves etc.), investigate and work in conjunction with Occupational Health and HR Benefits on worker's compensation claims.
  • Perform extensive research to resolve complex customer problems.
  • Assist with employee relations with union representation, and administrative support.
  • Onboard all new medical center employees and assist in the exit interview process as needed.

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