HR & PRO Admin

Role overview

PRO and immigration

• Represent the company with JAFZA, DED, DWC, Immigration, and other relevant authorities.
• Manage visa applications, renewals, amendments, cancellations, status changes, Emirates IDs, medical fitness, employment permits, quotas, establishment cards, and passport updates.
• Follow up on authority applications, approvals, pending documents, and other PRO matters.

Licences and regulatory records

• Coordinate trade licences, establishment cards, tenancy contracts, company documentation, and renewals.
• Track licences, permits, and regulatory documents; maintain supporting documents and coordinate with authorities and service providers.

HR operations and compliance

• Manage employee documentation from joining through exit, maintain personnel files and HRMS records, and coordinate onboarding.
• Prepare salary and employment certificates, NOCs, and other official letters; respond to queries about visas, documentation, insurance, leave, and HR administration.
• Maintain knowledge of UAE Labour Law, JAFZA/Free Zone rules, and immigration requirements; monitor changes and support compliance.
• Support records for probation, notice periods, resignations, terminations, leave, EOS, inspections, audits, and company certifications.

Insurance and accommodation

• Manage employee medical insurance enrolments, additions, deletions, renewals, provider coordination, records, plan comparisons, and renewal documentation.
• Maintain labour camp and employee accommodation documentation and occupancy records; coordinate approvals, renewals, inspections, audits, and employee joining, transfer, and exit records.

Exits, payroll, and PRO administration

• Manage resignations, terminations, and probation exits, including visa cancellation, insurance deletion, clearance, EOS/gratuity calculations, leave balances, notice adjustments, and settlement records.
• Support leave and attendance administration and provide employee information for monthly payroll; coordinate changes with HR and Accounts.
• Coordinate government and PRO payments, retain receipts and supporting records, clear payments on time, and prepare month-end expense reports.

Candidate requirements

• Hands-on JAFZA HR/PRO experience is mandatory.
• Strong knowledge of UAE Labour Law, JAFZA/Free Zone regulations, and UAE immigration procedures.
• Practical visa, Emirates ID, medical, passport update, and cancellation experience; experience with employee medical insurance and renewals.
• Knowledge of labour camp/accommodation documentation and compliance, EOS/gratuity, and final settlement calculations.
• Experience handling employee documentation from onboarding through separation and coordinating independently with authorities.
• Strong documentation, record-keeping, follow-up, accuracy, confidentiality, and attention to detail.
• Good written and verbal English communication; able to manage multiple deadlines and work independently with minimal supervision.

Compensation

• Pay is AED 5,000–6,500 per month.

Workplace

• Work location is in person in Dubai–JAFZA.