HR Generalist (Temporal)

Key Responsibilities

• Talent Acquisition & Workforce Health (Non-Operational) Partner with HRBP and Talent Acquisition team to support workforce planning and hiring strategies, while end-to-end recruitment execution is owned by the dedicated Recruiter. Act as a strategic partner to recruitment in cases of high turnover, repeated vacancies or operational risk, particularly in retail or specific business units. Analyze hiring patterns and onboarding effectiveness, providing insights and recommendations to HRBP, Recruiter and business leaders. Support hiring managers in addressing structural or people-related issues impacting attraction, retention and performance. Participate in interviews or selection discussions when required due to business criticality or employee relations risks. Ensure alignment between Talent Acquisition efforts and broader HR initiatives related to engagement and retention. Employee Relations, Ethics & Employee Support Act as a primary HR point of contact for employees on people-related matters, providing guidance on policies, processes and employee lifecycle topics. Act as a trusted advisor to managers and employees on employee relations, performance management, conduct and conflict resolution. Support leaders through coaching, feedback and performance improvement guidance. Mediate and support workplace-related complaints and allegations, including conduct, harassment, ethics and labor-related matters. Support and participate in internal investigations, in coordination with HRBP and Legal, ensuring confidentiality, neutrality and due process. Ensure appropriate documentation, escalation and compliance in sensitive employee relations cases. Partner with Payroll/DP and Legal to monitor labor relations topics and mitigate people-related risks. Partnership with Payroll / DP (Non-Operational) Partner with Payroll/DP to support employee understanding of payroll-related matters, acting as a facilitator when communication or context is required. Ensure payroll-related inquiries are properly routed to Payroll/DP, maintaining clear ownership and accountability. Provide contextual HR information to Payroll/DP when needed, without executing payroll calculations or statutory processes. Talent Management & Development Partner with HRBPs and business leaders (DSM/RSM) to support performance management, talent mapping, succession planning, and development initiatives. Identify organizational and individual development needs, including training mapping per role, and support the design and delivery of targeted learning solutions. Collaborate with Retail Excellence to align training programs with capabilities priorities. Support employee retention through development-focused action plans. Compliance, Policies & Governance Ensure HR practices align with local labor legislation, internal policies and global guidelines, in partnership with HRBP, Payroll/DP and Legal. Support the creation, update and communication of HR policies and procedures. Act as an HR representative during audits or inspections related to HR practices (excluding payroll execution). Engagement & Culture Lead and support employee engagement initiatives, team building activities and internal communications. Promote company culture, values and employee experience initiatives. Reporting & HR Analytics Ensure People Portal (employee data system management) is consistently updated and maintained as the central source of HR information and reporting. Collect, analyze, and interpret HR data related to turnover, engagement, recruitment, and performance. Provide actionable insights and reports to HRBPs and leadership to support informed decision-making. Craft your career with us if you have: Bachelor’s degree in Human Resources, Business Administration, Psychology or related fields Minimum of 5 years of experience as an HR Generalist, preferably within retail, complex, or multi-unit environments. Strong experience in employee relations, talent management, and HR business partnering, ideally supporting retail or field-based teams. Proven experience working collaboratively with Payroll/DP and external vendors in a fast-paced, operational setting. Willingness to travel as required to support multi-unit or store operations within territory. Strong interpersonal, communication and conflict management skills Ability to influence leaders and manage sensitive situations with professionalism High level of confidentiality and ethical judgment Strong analytical and problem-solving skills Ability to adapt in a fast-paced and changing environment Advanced proficiency in Microsoft Excel and HR systems Fluent English Did we get your attention? If you see yourself in this role and want to be part of Pandora’s future, we encourage you to apply. We process applications on a continuous basis, so don’t wait to submit yours. You can also read more about Pandora on our corporate site: www.pandoragroup.com About Pandora: Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025. #LI-LB3