HR Coordinator - People Experience (Employee Data Management)
Full Job Posting
Description & Requirements
- At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a HR Coordinator and play a pivotal role in shaping the future of our organisation by driving people strategies that empower our global workforce. Experience a fast-paced, multicultural environment where your expertise in human resources will contribute to building a world-class employee experience while advancing your own career on a global stage.
- As an HR coordinator you will need to provide and deliver comprehensive administration support at every touchpoint in the employees' lifecycle.
- In this role you will:
- Be responsible for day-to-day people experience operations.
- Deliver a consistently high level of quality customer service and communication to internal and external customers/stakeholders. Liaise with relevant stakeholders to meet defined work goals.
- Execute all HR-assigned activities in a timely manner in compliance with the latest policies, processes, standard operating procedures, and instructions. Ensure confidentiality is maintained at all times.
- Familiarize yourself with HR systems and the data landscape at a level appropriate to perform processes and complete tasks with quality and accuracy.
- Contribute to the identification of opportunities for continuous improvement of systems, processes, practices, and cost reduction across various employee lifecycle touchpoints to enhance the people experience.
- Maintain accurate reporting on HR activities and provide ad hoc reporting whenever required.
Recruitment & Onboarding – Join and Welcome to Our World
Provide administrative support to the Talent Acquisition team on recruitment-related activities, including: Screening applicants. Coordinating interviews. Creating and managing job requisitions. Supporting the creation of offers in the system.
Screening applicants.
Coordinating interviews.
Creating and managing job requisitions.
Supporting the creation of offers in the system.
Administer and score psychometric assessments in accordance with testing standards and procedures, ensuring accuracy and consistency of scores and profiles.
Deliver customized onboarding processes and orientations that facilitate a positive candidate experience.
Employee Lifecycle – In Our World
Process all transactional employee lifecycle activities within agreed Service Level Agreements (SLAs).
Provide high-quality, consistent HR guidance, support, and resolutions to managers and employees, with a strong focus on people experience.
Investigate, collect, and verify all relevant documents required to process transactions accurately.
Talent Identification
Coordinate and schedule appointments in collaboration with the Talent Identification team, ensuring efficient scheduling, follow-up on assessments, arrangement of feedback sessions, and communication with all relevant parties, including applicants, recruitment teams, and hiring managers.
Collaborate effectively with administrative and cross-functional teams to ensure the efficient delivery of services.
Offboarding – Saying Farewell
Deliver customized offboarding processes and briefings to departing employees, enhancing their overall leaving experience.
Conduct due diligence on all financial and non-financial aspects of the offboarding process to ensure smooth and compliant transactions.
Conduct exit interviews and gather feedback through exit surveys and interviews to support continuous improvement initiatives.
To be considered for this role, you must meet the below requirements:
Have 4+ years of experience in Human Resources, covering recruitment, shared services, onboarding, and offboarding.
Knowledge and Skills
- Comprehensive knowledge of HR administrative procedures, interviewing techniques, and experience handling recruitment projects, onboarding formalities, offboarding processes, or working within a shared services environment covering all aspects of the employee lifecycle.
- Proficient in using MS Office applications and general PC software.
- Strong attention to detail, quality orientation, and organizational skills.
- Excellent English communication skills, both written and verbal.
- Knowledge of the Arabic language is considered an advantage.
Languages
English
Arabic
Hindi/Urdu
At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide. Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.c om/careers.
About Emirates Group
Global aviation, travel, and logistics services holding company.
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