HR Business Partner Manager
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Key skills for this role
About the Role
AXA Switzerland is a leading insurance provider, trusted by around two million customers for personal, property, liability, life, healthcare, and occupational benefits insurance.
Key Skills for This Role
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Company Description
AXA Switzerland is a leading insurance provider, trusted by around two million customers for personal, property, liability, life, healthcare, and occupational benefits insurance.
The company offers innovative products and services in mobility, healthcare, pensions, and business, supported by simple and digital processes.
Guided by the “Know You Can” brand promise, AXA encourages customers to believe in themselves, even in challenging situations.
Approximately 4,500 employees and a sales force of about 3,000 people support this vision through Switzerland’s largest insurance distribution network, with more than 340 branch offices.
AXA Switzerland is part of the global AXA Group, providing strong international backing and long-term stability.
Role Description
As an Owner at AXA Switzerland in Locarno, you will oversee the strategic and operational management of a local insurance business unit or agency.
In this full-time, on-site role, you will be responsible for driving business growth, developing local market strategies, and ensuring high-quality customer service and advisory support.
You will lead and coach a team, manage budgets and performance targets, and maintain strong relationships with customers, partners, and internal stakeholders.
Daily activities include reviewing business results, monitoring compliance with AXA policies and regulatory requirements, guiding sales activities, and implementing initiatives to improve efficiency and customer satisfaction.
Qualifications
- Demonstrated ability in business leadership and strategy, including ownership or management of a business unit, setting objectives, and driving growth.
- Strong experience in insurance or financial services, with a solid understanding of personal, property, liability, and life insurance products.
- Proven skills in team leadership and people development, including coaching, performance management, and fostering an inclusive work environment.
- Excellent customer relationship and sales capabilities, with a focus on advisory services, negotiation, and long-term client retention.
- Solid financial and operational management skills, including budgeting, forecasting, and monitoring key performance indicators.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across functions and represent AXA professionally in the local market.
- Fluency in Italian and good command of English; additional local languages are an advantage.
- Bachelor’s degree in business, finance, economics, or a related field, or equivalent professional experience.
- Entrepreneurial mindset, high level of integrity, and readiness to take responsibility for on-site operations in Locarno.
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