HR Business Partner, FC PXT
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Key skills for this role
About the Role
DESCRIPTION --------------- In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture.
Key Skills for This Role
Full Job Posting
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- In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture.
- The HR Business Partner for a UAE Fulfillment Center provides HR generalist support to site operations leaders and a large population of employees—primarily a contractual workforce—while solving complex problems and influencing outcomes across teams.
- In this role, you will partner with site leadership to deliver HR initiatives focused on driving and supporting operational performance.
- You will own projects that enhance the employee experience across multiple shifts while mentoring entry-level HR team members and participating in recruitment activities.
- Your responsibilities include monitoring site-level PXT metrics, managing employee grievances, adopting and scaling new tech tools, and raising the bar on associate experience through listening channels, engagement programs, and AI-driven solutions.
- You will invent and simplify HR processes to eliminate inefficiencies and create scalable solutions for a predominantly contractual workforce.
- Success requires leveraging data-driven insights, making sound trade-offs between time, quality, and resources, and communicating clearly across all levels.
- You will balance tactical execution with strategic thinking to drive site-level organizational success and deliver results that impact both people and business outcomes.
- Your ability to manage difficult problems, mitigate risks, deal with ambiguity, write clear documentation, and present to senior leaders will be essential in the fast-paced operations environment.
- You will be expected to work onsite at an Amazon Fulfillment Center in the UAE.
- Key job responsibilities
- Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent. Establish mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations.
- Use data analytics to identify trends, predict challenges, and implement proactive solutions. Turn insights into initiatives that drive measurable improvements in employee experience and business performance.
- Execute employee engagement strategies and recognition programs. Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive improvements.
- Coach business leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters.
- Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions. Champion initiatives that create an inclusive environment where all employees can thrive.
- Drive adoption of HR technology solutions, AI tools, and self-service platforms while maintaining high-touch service delivery in critical moments. Identify opportunities to enhance user experience and process efficiency.
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- 5+ years of HR work within an international, fast-paced, and customer-driven environment experience
- Experience in dealing with contingent workforce
- Experience with MS Office tools and HR Information Systems
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- Experience in human resources with companies supporting 250-500 or more associates
- Experience managing and leading employees
- Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role
- Experience with HR processes and systems
- Experience leading cross-functional teams to establish strong partnerships with demonstrable results
- Experience in employee relations, labor relations, or labor/employment law
- Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholders
- Experience hiring candidates, mentoring and developing employees in their careers
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
- If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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