HR Assistant / HR Administrator / HR Support Officer

Role overview

Key responsibilities

• Maintain accurate employee records and documentation in support of daily HR operations.
• Coordinate interview scheduling, candidate communications, and hiring documentation.
• Organize new-hire documentation and orientation materials.
• Update employee information in HR systems and personnel files.
• Prepare employment letters, HR reports, and routine administrative documents.
• Respond to employee inquiries about HR procedures, policies, and administrative processes.
• Coordinate training sessions, meetings, and employee engagement activities.
• Assist with leave administration, attendance tracking, and HR record management.
• Maintain complete, organized HR documentation according to internal procedures.
• Contribute to improvements in administrative efficiency and employee support.

Qualifications and requirements

• Bachelor's degree in Human Resources, Business Administration, Management, Psychology, or a related field.
• Experience in HR, administration, recruitment coordination, or office support is preferred.
• Strong organizational and time-management skills; able to handle multiple responsibilities.
• Excellent written and verbal communication skills.
• Office productivity software proficiency and familiarity with HR information systems are advantageous.
• Attention to detail and commitment to accurate records.
• Professional discretion when handling confidential information.
• Strong interpersonal and customer-service-oriented approach.
• Able to work independently and collaboratively; proactive, dependable, and committed to learning and process improvement.

Role purpose