HR Advisor

Are you an experienced HR professional who thrives in a fast-paced operational environment? Do you enjoy coaching managers through complex employee relations matters and driving positive workplace outcomes? Are you passionate about improving employee experience, engagement, and people processes?

Here at GXO, we’re looking for an experienced HR Advisor to join our NHS Supply Chain contract in Bury St. Edmunds. Working on-site, you’ll partner with managers to provide expert Employee Relations (ER) support, ensuring HR policies are applied consistently and compliantly while helping to create a positive employee experience.

You’ll play a key role in managing ER cases, supporting absence management, delivering people-focused initiatives, using data to identify trends and drive improvements across the site.

This is a full-time, permanent position. You will work Monday to Friday, 08:00 till 16:00 or 09:00 till 17:00.

Manage a varied Employee Relations caseload, including disciplinary, grievance, absence management, and flexible working cases

Coach and support managers on HR policies, employment law, and best practice case management

Monitor absence trends and work with managers and Occupational Health to improve attendance and wellbeing outcomes

Support recruitment, onboarding, contract changes, and wider HR administration activities

Contribute to employee engagement initiatives, training programmes, and continuous improvement of HR processes

CIPD Level 3 qualified, with experience in a fast-paced operational environment and a proactive, customer-focused approach

Strong organisational and analytical skills, with good knowledge of Excel and Microsoft Office

Excellent communication and relationship-building skills, including experience working with stakeholders and Trade Unions

Strong understanding of employment law and HR best practice, with the confidence to advise managers at all levels

Experience managing high volumes of Employee Relations cases

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.