HR Advisor
Role Overview
Support multi-site operations across the group from Willows Care Home in Chester, with regular travel to Preston and Wigan.
Strengthen HR governance, management capability, and consistent compliant people practices in a regulated environment.
The hands-on group-level role combines employee-relations expertise, manager coaching, and scalable HR systems.
Key Skills for This Role
Full Job Posting
Role overview
Support multi-site operations across the group from Willows Care Home in Chester, with regular travel to Preston and Wigan.
Strengthen HR governance, management capability, and consistent compliant people practices in a regulated environment.
The hands-on group-level role combines employee-relations expertise, manager coaching, and scalable HR systems.
Employee relations and management support
- Manage complex employee-relations cases end to end, including disciplinary, grievance, absence, performance, probation, and capability matters.
- Provide practical, legally compliant HR advice under UK employment law and best practice.
- Coach managers, support sensitive conversations, and promote consistent decision-making and people-management standards.
- Reduce risk through proactive case management, accurate documentation, and procedural compliance.
Governance and compliance
- Strengthen HR governance frameworks and implement, monitor, and audit HR systems, processes, and controls across sites.
- Identify risks and inconsistencies, implement corrective actions, and produce audit-ready reporting and documentation.
- Maintain Sponsor Licence compliance and UKVI audit readiness; complete right-to-work checks and visa tracking.
- Advise on SOC codes, salary thresholds, and sponsorship eligibility.
Recruitment and onboarding
- Develop compliant recruitment and safer-recruitment processes and audit recruitment and staff files for compliance and accuracy.
- Implement consistent onboarding frameworks and support managers with recruitment planning and hiring quality.
Policy, training, and development
- Review and modernise HR policies, procedures, and management toolkits; introduce scalable frameworks for operational consistency.
- Identify training needs, coordinate development, and deliver training and coaching to strengthen management capability.
- Support people initiatives focused on engagement, retention, performance, and culture.
About you
- Previous experience within the UK care sector is essential.
- CIPD Level 5 qualified or working towards the qualification.
- Strong knowledge of UK employment law and HR best practice.
- Proven experience managing Sponsor Licence compliance and UKVI requirements.
- Able to balance operational employee-relations casework with longer-term improvement projects.
- Organised, detail-oriented, and comfortable working in regulated environments; able to build credibility and challenge constructively.
- Full UK driving licence and willingness to travel regularly between sites.
Pay and benefits
- Pay is £40,000 per year.
- Free parking and on-site parking are listed as benefits.
Workplace and travel
- Work location is in person.
- Regular travel between Chester, Preston, and Wigan is part of the role.
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