HR & Admin Executive

About This Role

The HR & Admin Executive will be responsible for building and structuring the entire HR and administrative function, including developing SOPs, KPIs, trackers, and performance systems across all departments. This role acts as a strategic partner to management, providing recommendations on organizational design, workforce planning, and operational efficiency rather than only executing tasks.

Key Responsibilities

1. Strategic HR Leadership

• Support in the development and execution of HR strategies aligned with company growth.
• Collaborate with senior management for workforce planning and organizational development.
• Lead initiatives to enhance employee engagement, culture, and retention strategies.
• Act as a strategic advisor to leadership
• Provide data-driven recommendations
• Identify gaps in structure, performance, and manpower
• Challenge inefficiencies and propose improvements

2. Recruitment & Onboarding

• Supervise recruitment processes through your team, from job posting to offer letters.
• Plan staffing requirements for operations, especially blue-collar/shift-based teams (e.g. housekeeping, bellboys, drivers).
• Oversee structured onboarding programs including system access, property induction, and policy orientation.

3. Employee Relations & Compliance

• Ensure compliance with UAE Labour Law, MOHRE regulations, and internal policies.
• Manage employee grievances, conflict resolution, and disciplinary processes.
• Maintain updated employee records including EID, visa, insurance, and contract data.

4. Performance Management & Training

• Design and implement KPI frameworks across all departments
• Monitor performance and provide reports to management
• Drive accountability through structured performance systems.
• Coordinate training, upskilling, and staff development plans with department heads.
• Conduct probation reviews and assist with career progression tracking.

5. Policy & Process Development

• Lead full HR system design (not just maintain)
• Build end-to-end workflows for all departments,
• Create HR workflows for hiring, onboarding, offboarding, and shift scheduling.
• Ensure SOP adoption and compliance across teams
• Identify areas for process improvement and ensure alignment with operational needs.

6. Team & Admin Oversight

• Manage and guide a team of recruiters and admin officers in day-to-day tasks.
• Monitor attendance (Odoo), employee fines, asset tracking, and employee-related documentation.
• Supervise offboarding, resignations, final settlements, and asset recovery processes.

7. Organizational Development & Structuring

• Design and implement company-wide SOPs
• Create department KPIs and performance frameworks
• Develop HR dashboards and trackers for all departments
• Analyze inefficiencies and recommend improvements
• Standardize workflows across departments
• Introduce HR systems and automation

Operational HR Functions

Payroll Assistance: Support salary calculations, adjustments, loan tracking, and WPS coordination.

Document Control: Ensure timely renewals and reminders for employee visa, tenancy contracts, DEWA, DU, Mulkiya, and health insurance.

Legal Coordination: Work with PRO for visa processing, DTCM, RERA, and DLD affairs.

Admin Reporting: Maintain HR reports, dashboards, and performance logs for management review.

Attendance & Compliance: Daily updates on attendance, fines, and disciplinary matters.

Requirements

• 3–5 years of UAE HR/Admin experience, preferably in hospitality, holiday homes, or facilities management.
• Proven experience managing shift-based and blue-collar employees.
• Experience leading admin/recruitment teams and handling operational HR.
• Strong knowledge of UAE Labor Law, MOHRE compliance, and WPS/payroll procedures.
• Excellent written and verbal communication, leadership, and planning skills.
• Proficient in HR software (Odoo or equivalent), MS Excel, and document management.

Job Type: Full-time

Work Location: In person