HPE Technical Solutions Specialist

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com .

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This is a hybrid role - 3 days/week onsite - and can be based at one of the following locations:

Buffalo, NY

Scottsdale, AZ

Greer, SC

Build complete technology solutions and identify opportunities to help partners complete the sale with appropriate products and services

Respond to reseller and internal partner requests expediently and efficiently through email, phone, online chat, and Microsoft calendar bookings

Identify key opportunity details, including budget, end-user information, business need, and close date

Expand opportunities by recommending services, support, warranty, maintenance, and adjacent technology options

Support cross-sell conversations by identifying additional products or services that strengthen the overall solution

Maintain productivity, engagement, and service-level metrics while delivering a consistent partner experience

Formal education or hands-on experience with technology products preferred

Effective communication skills with multiple levels of customers, reseller partners, and internal stakeholders

Proficiency with Microsoft Office products and associated software

Ability to follow direction while also taking initiative when needed

Team-oriented mindset with the ability to receive constructive feedback as an opportunity to improve

High school diploma or equivalent required; two-year degree preferred

Three years of general experience or two years of functional experience preferred

Ability to apply acquired job skills, company policies, and procedures to complete assigned tasks

You’ll work with advanced technologies, global teams, and strategic partners while building technical expertise and visibility across the business. Let’s shape tomorrow. #LI-Hybrid

The typical base pay range for this role across the U.S. is USD $50,500.00 - $80,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.