Housing Supervisor
Skills
About This Role
Managing Employee Housing Goals
Based on the Dormitory Enrollment Request, assign rooms to the staff on check -in day.
Checks in the staff with the Staff Dormitory Check In / Check Out Form and issues the linen and key to the staff
Upon staff check-out from the dormitory, completes clearance as per the Staff Dormitory Check In / Check Out Form and reports to Human Resources office for any further follow up.
Inspects the cleanliness status of the Dormitory Public Areas and the staff rooms on daily basis and corrects issues as needed.
Schedules regular dormitory cleanliness inspection.
Liaises with contractor for pest control on regular basis
Implements the Dormitory Rules and Regulations.
Report special disciplinary issues to Director of Human Resources and educates employees as needed.
Maintains room key copies per policy.
Liaises with contractor to conduct regular checks on the fire equipments and room electrical facilities; keeps records per policy.
Works with hotel Loss Prevention Director to organize dormitory Fire Drill on regular basis.
Implement the Dormitory Visitor Policy.
Maintains knowledge of dormitory contract terms and reports/ follows up for any deviations to the contract.
Completes the dormitory staff duty roaster per required schedule and submits for approval.
Maintains records of dormitory issues (e.g., maintenance requests, special staff requests, check in and out details).
Updates rooming list on weekly basis and submits to Human Resources.
Assist Director of Human Resources with the Linen Purchase/ Replacement Plan per appropriate schedule.
Liaises with Laundry to change the linens on weekly basis.
Maintains the appropriate amount of store items (e.g., chemicals, garbage bags).
Maintains an inventory for all dormitory items owned by the location (e.g., bunk beds, wardrobe, linens, electrical utensils, chemicals).
Conducting Human Resource Activities
Solicits employee feedback, utilizing an open door policy.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Participates in employee progressive discipline procedures.
Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
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