Housing Operations Analyst
Role Overview
Housing Operations Professional II supporting University Housing Services, with a focus on Residence Life and Business Operations.
Full-time, probationary appointment; work is in person in Pomona.
Schedule is Monday–Friday, 8 AM–5 PM, with occasional evenings and weekends.
Anticipated hiring range is $4,617–$4,804 monthly.
Key Skills for This Role
Full Job Posting
Position details
Housing Operations Professional II supporting University Housing Services, with a focus on Residence Life and Business Operations.
Full-time, probationary appointment; work is in person in Pomona.
Schedule is Monday–Friday, 8 AM–5 PM, with occasional evenings and weekends.
Anticipated hiring range is $4,617–$4,804 monthly.
Department
University Housing Services supports residential life, business operations, facilities, conference services, marketing, and information systems.
Residence Life supports student well-being and development, housing policies, student engagement, conduct, crisis response, programs, and resident safety.
Business Operations manages housing applications and contracts, reporting, student accounts, keys and IT access, front desks, packages, communications, desktop support, conference services, marketing, budgets, and receivables.
Responsibilities
- Support administrative functions for Residence Life and Business Operations leadership and teams.
- Coordinate accounting and train Residence Life staff on petty cash, programming purchases, reimbursements, and other financial transactions.
- Coordinate health and safety inspections, parking assignments, recruitment support, intern timekeeping, and activity calendars.
- Train staff on business processes and systems, including financial transactions, reimbursements, and housing software.
- Produce finance, budget, staffing, training, and occupancy reports; coordinate communications and outreach strategies.
- Coordinate front desk operations and direct, train, and resource student staff.
- Coordinate cross-department processes for emotional support animals, bike storage, temporary/emergency housing, cancellations, paychecks, and meal plans.
- Participate in committees and projects; support move-in/move-out planning, contracting, and room assignments.
- Occasional night and weekend work supports events including move-in, open houses, and orientation.
Qualifications
- Bachelor’s degree in a related field and two years of relevant experience.
- Working knowledge of housing operations, housing systems, policies, and procedures.
- Valid California driver’s license and auto insurance.
Schedule
- Monday–Friday, 8 AM–5 PM; occasional evenings and weekends are required.
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