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Housekeeping Supervisor

Coast Hotels
Calgary, CAN
Full-time
Mid · 2+ years experience
Onsite
Discovered 2 weeks ago

Full Job Posting

Responsibilities

  • Ensures the overall cleanliness, detailing, servicing, care and maintenance of all guest rooms and public areas
  • Uses the Daily Checklist to conduct daily room inspections, and files completed checklists before the end of each shift
  • Ensures a safe work environment is maintained at all times and that all Housekeeping team members are committed to working safely, including WHMIS training, certification, and emergency preparedness
  • Ensures rooms are set up according to established standards prior to the guest arrival
  • Completes and follows up on all repair and maintenance work orders forwarded to the Maintenance department
  • Issues daily work assignments and special instructions to the Housekeeping Team
  • Cleans guest rooms and public areas when needed
  • Conducts end of shift inspections to ensure that public areas are in compliance with established standards
  • Other duties as assigned by the Executive Housekeeper

Skills/Knowledge/Experience

  • Minimum 2 years’ experience in similar position required
  • Successful completion of secondary education required
  • Post-secondary education in hospitality, with completed courses in hotel management preferred
  • Physical requirements include ability to lift, push and pull a minimum of 25 pounds, ability to stand and / or walk for an extended period of time, ability to stoop, kneel and reach, or perform repetitive foot and hand action, and the ability to bend at the waist is required
  • Self-motivated team player with demonstrated interpersonal skills
  • Demonstrated ability to work in a fast paced, multi-tasking, multi-functional team environment
  • Demonstrated superior customer service philosophy
  • Strong verbal and written English communication skills
  • Exemplifies Coast’s core values and enjoys working in a culture of accountability
  • Able to work a flexible schedule including evenings, weekends and holidays
  • Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!
  • Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors. If you require accommodation during the hiring process, please let us know.
  • Coast Hotels would like to thank all interested applicants Only those selected for an interview will be contacted NO PLACE LIKE COAST !

Requirements

  • Minimum 2 years’ experience in similar position required
  • Successful completion of secondary education required
  • Post-secondary education in hospitality, with completed courses in hotel management preferred
  • Physical requirements include ability to lift, push and pull a minimum of 25 pounds, ability to stand and / or walk for an extended period of time, ability to stoop, kneel and reach, or perform repetitive foot and hand action, and the ability to bend at the waist is required
  • Self-motivated team player with demonstrated interpersonal skills
  • Demonstrated ability to work in a fast paced, multi-tasking, multi-functional team environment
  • Demonstrated superior customer service philosophy
  • Strong verbal and written English communication skills
  • Exemplifies Coast’s core values and enjoys working in a culture of accountability
  • Able to work a flexible schedule including evenings, weekends and holidays
  • Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!
  • Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors. If you require accommodation during the hiring process, please let us know.
  • Coast Hotels would like to thank all interested applicants Only those selected for an interview will be contacted NO PLACE LIKE COAST !

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