HOUSEKEEPING MANAGER
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About the Role
The House Hotel, Jeddah About Kerten Hospitality Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability.
Key Skills for This Role
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About Kerten Hospitality
Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability.
KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travelers.
The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region.
An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.
Our Impact
Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of
Connection, Curation, Innovation, and Leading the Way
.
The House Hotel Jeddah King Road
Positioned along the energy of the Red Sea coastline, The House Hotel Jeddah is conceived as a contemporary urban escape — where coastal lifestyle meets modern hospitality.
With 129 carefully curated rooms, the property brings together comfort, design, and effortless living, anchored by a vibrant signature restaurant that acts as both a social hub and a culinary destination.
Location
On Saudi Arabia’s western shore, Jeddah stands as one of the Kingdom’s most dynamic cities — a place where seaside living, culture, and modern life intersect.
From the lively Jeddah Corniche to the historic streets of Al-Balad, a UNESCO World Heritage site, the city offers a unique blend of heritage and contemporary experiences.
Jeddah is served by King Abdulaziz International Airport (JED), located approximately 20 km from the city center, ensuring strong connectivity both regionally and internationally.
Key Responsibilities
- Oversee all housekeeping operations, ensuring rooms, public areas, and facilities meet KH quality and brand standards.
- Recruit, train, and manage housekeeping staff, fostering a culture of teamwork and accountability.
- Monitor daily cleaning schedules, inspections, and deep-cleaning programs.
- Control housekeeping budgets, inventory, linen, and cleaning supplies.
- Implement and maintain health, safety, and hygiene standards across all housekeeping operations.
- Work closely with Front Office, Maintenance, and F&B to align guest services and operational needs.
- Address guest feedback and complaints promptly, ensuring continuous improvement.
- Develop SOPs, training materials, and performance metrics to enhance efficiency.
- Introduce new housekeeping tools, equipment, and eco-friendly practices to enhance efficiency.
- Use digital systems to monitor room status, inventory, and performance.
- Seek and apply creative solutions to improve service standards and guest satisfaction.
- Maintain high standards of grooming, professionalism, and customer care.
- Ensure compliance with hotel policies, safety, and brand standards.
Experience & Skills
- Bachelor's degree or diploma in Hospitality Management or a related field.
- Minimum 4-6 years of housekeeping experience, with at least 2 years in a supervisory or managerial role.
- Strong knowledge of housekeeping operations, cleaning techniques, and inventory control.
- Proven leadership, organizational, and training skills.
- Proficient in MS Office and housekeeping management systems.
- Fluent in English and Arabic.
Joining Our Team Means
- Competitive Compensation: A rewarding package tailored to your experience.
- Career Growth: Opportunities for advancement within our dynamic organisation.
- Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
- Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.
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