Housekeeping Executive
Full Job Posting
Qualifications
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- In addition, this role requires the following minimum qualifications:
- Proven experience in housekeeping or hospitality management.
- Strong team management skills.
- Excellent attention to detail and organizational abilities.
- Effective communication and interpersonal skills.
- Ability to handle multiple tasks and prioritize effectively.
- Understanding of housekeeping procedures and standards.
Responsibilities
- Here’s what you’ll do during a typical day:
- Team Leadership: Lead and motivate housekeeping staff to maintain high standards of cleanliness and efficiency.
- Quality Control: Conduct regular inspections of rooms and public areas to ensure hotel standards are met.
- Inventory Management: Monitor and manage cleaning supplies and equipment.
- Guest Relations: Address and resolve housekeeping-related guest requests and complaints professionally.
- Training & Development: Train staff and support ongoing skill development.
- Collaboration: Coordinate with other departments to ensure smooth operations and guest satisfaction.
- Reporting: Maintain accurate records of housekeeping activities, performance metrics, and guest feedback. Prepare and submit reports on the status of public areas to the Executive Housekeeper.
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