Housekeeping Coordinator

Job Summary

Key Responsibilities

• Coordinate and schedule housekeeping services efficiently.
• Assign daily tasks and monitor staff attendance.
• Handle customer inquiries, bookings, and service requests.
• Maintain accurate records of bookings, staff schedules, and reports.
• Communicate with clients regarding service confirmations and updates.
• Follow up on customer feedback and resolve service-related concerns.
• Monitor inventory of cleaning supplies and report replenishment needs.
• Prepare daily, weekly, and monthly operational reports.
• Ensure compliance with company policies and service standards.
• Support the Operations Manager with administrative tasks as required.

Requirements

• Previous experience in housekeeping coordination, customer service, administration, or a similar role.
• Strong organizational and multitasking skills.
• Excellent communication skills in English (additional languages are an advantage).
• Proficient in Microsoft Office (**Excel,** Word, Outlook).
• Ability to work under pressure and manage multiple schedules.
• Strong attention to detail and problem-solving abilities.
• Experience in the cleaning, facilities management, hospitality, or housekeeping industry is preferred.

Preferred Qualifications

• Knowledge of scheduling management.
• Experience handling customer bookings and staff coordination.
• Familiarity with CRM or scheduling software is an advantage.
• Advanced proficiency in Microsoft Excel, including formulas, data analysis, reporting, pivot tables, and spreadsheet management.

Benefits

• Competitive salary.
• Visa and medical insurance provided as per UAE labor law.
• Annual leave and public holiday benefits.
• Career growth opportunities within the company.
• **Salary:** AED 3,500 – AED 5,000 per month (depending on experience)
• **Experience:** Housekeeping Coordination / Administration: 1 year (Preferred)

**Work Location:** Arjan, Dubai, UAE