Housekeeping Attendant

About This Role

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description

• Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, etc. as per brand standards.
• To use the cleaning in progress sign and keep the doors closed at all times, when making up rooms.
• To call room service for removal of trays/trolleys.
• Maintain proper usage of cleaning supplies and equipment.
• Take accurate room status reports at the end of the shift.
• Keep linen closets, supply closet and landing organized and clean.
• Empty vacuum cleaner each time when it is nearly full.
• Reports any problems or questions to Supervisor assigned to your floor
• Offer assistance to guest and colleagues in a courteous manner.
• Use hands to lift, carry, or pull objects that may be heavy.
• Submit instantly and turn over to security any lost and found items.
• Take responsibility for reporting any rooms, which do not require service, DND, not slept in on assigned floor.
• To report to Floor Housekeeper any mattress protector, blankets, bedspreads, valances in need of change.
• To report any suspicious person to Housekeeping office or security.
• Inform anything, which may be a Health & Safety hazard.
• Maintain excellent grooming and uniform standards.
• To report any equipment malfunctioning.
• Read, Understand and follow all department policies
• Other duties as assigned.

Qualifications

• High School diploma, vocational training and/or 1 year work experience.
• Fluent in English (written & verbal) essential.
• Previous experience in luxury hotel environment desirable but not essential
• Friendly and pleasant disposition with people interaction skills.
• High level of personal cleanliness and grooming.