Company Site
House Manager
Skylands Performing Arts Center
Newton, USA
Part-time
Manager
Onsite
Discovered 3 weeks ago
Communication
Key Skills for This Role
Communication
Full Job Posting
RESPONSIBILITIES
- Setup and maintain one or more concessions and merchandise areas at performances
- Oversee Volunteer responsibilities and manager staff of up to 15 Volunteers per performance
- Ensure the theatre is fully prepared for patron needs at each performance
- Cash reconciliation at beginning and end of all events
- Open and oversee the theatre lobby, greeting patrons entering the theatre
- Handle all patron issues (ticketing conflicts, complaints, medical emergencies, etc.) in a positive and friendly and efficient manner
- At the end of the show, ensure all patrons have exited the building
- After artists exit the building, clean and tidy green rooms
- Other duties, as necessary, to ensure the successful implementation of events at the theatre
REQUIRED QUALIFICATIONS
- Excellent customer service skills and communication skills
- Computer and smartphone literacy
- Comfortable with handling and disbursing money; and operating/reporting on a POS system
- Evening and weekend availability
- Comfortable with and prior experience working with the public
- Experience in the hospitality and/or performing arts industries
PREFERRED QUALIFICATIONS
- Previous management experience a plus
- Ability to perform minor repairs and spot clean as necessary
- COMPENSATION & BENEFITS
- This is a part-time position. Salary is commensurate with experience.
- REPORTS TO
- Senior House Manager, Director of Operations
About Skylands Performing Arts Center
Performing Arts20 employeesFounded 2016
Operates a historic theater and performing arts academy.
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