House Manager, HNWI
Skills
About This Role
Overview
Lead, motivate, and manage an established household team
Oversee staff schedules, rotations, performance, and daily operations
Ensure impeccable presentation and service standards throughout the residence
Review, implement, and maintain SOPs across all departments
Train and develop staff to ultra-luxury service standards
Welcome guests and manage preferences with professionalism and discretion
Manage inventories, purchasing controls, and household systems
Handle multiple priorities in a fast-paced and ever-changing environment
Maintain direct, polished, and professional communication with the Principal
Coordinate private events, formal entertaining, and VIP visits
Arrange travel, hotels, restaurants, and lifestyle bookings
Travel with the Principal when required
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