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Hotel Receptionist
The Eravati Sule Grand Yangon
Dubai, UAE
Full-time
Entry
Onsite
Discovered 3 weeks ago
Guest check-in and check-outFront desk operationsReservations managementGuest information managementPhone etiquetteInterpersonal communication
Role Overview
Full-time, on-site Hotel Receptionist role based in Dubai.
The role supports guest services and daily front desk operations.
Key Skills for This Role
Guest check-in and check-outFront desk operationsReservations managementGuest information managementPhone etiquetteInterpersonal communication
Full Job Posting
Role overview
Full-time, on-site Hotel Receptionist role based in Dubai.
The role supports guest services and daily front desk operations.
Responsibilities
- Greet guests and manage check-in and check-out.
- Record guest information accurately in hotel systems.
- Handle reservations, phone calls, guest inquiries, and requests.
- Coordinate with housekeeping and other departments to fulfill requests.
- Process payments and explain hotel services and local attractions.
- Address guest concerns professionally and promptly.
- Maintain an orderly reception area and follow hotel policies and security procedures.
Qualifications
- Strong interpersonal and communication skills are required.
- Receptionist experience, including check-in/check-out and front desk duties, is required.
- Reservations and accurate guest information management skills are required.
- Professional phone etiquette and English proficiency are required.
- Previous hotel front office or customer service experience is preferred.
- Basic computer literacy and familiarity with hotel or reservation software are beneficial.
- Flexible shifts, including weekends and holidays, and a professional appearance are expected.
- Additional languages are an advantage.
About the company
The Eravati Sule Grand Yangon describes itself as a hospitality brand focused on a welcoming guest experience, professional service, efficient operations, and collaboration.
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