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Hotel Receptionist

LINKS CONSULTANTS
Dubai, UAE
Part-time
Onsite
AED 3,000/month
Discovered 1 weeks ago
Hotel reception and front desk operationsGuest registration and check-in/check-outReservation managementProperty Management System (PMS)Billing and cash handlingGuest services and concierge support

Full Job Posting

Core responsibilities

  • Greet guests, verify reservations, assign rooms, issue keys, and collect payment information at check-in.
  • Process guest departures, final bills, payments, and keys, and ask about the guest’s stay.
  • Manage walk-in, phone, and online reservations; maintain room availability in the PMS; process cancellations and modifications.
  • Provide hotel, local attraction, and dining information; arrange transport and wake-up calls.
  • Handle cash, card payments, ancillary charges, and billing discrepancies.
  • Answer and route calls and coordinate with housekeeping and maintenance to address room issues.
  • Resolve guest complaints using hotel protocols and escalate severe concerns to the Front Office Manager.

Language requirement

  • English is required.

Pay

  • Advertised pay is AED 3,000–3,500 per month.

Work location

  • Work is in person.

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