Hotel Front office Supervisor

About This Role

Position: Front Office Supervisor
Location: Qatar
Property: 4-Star Hotel

We are currently seeking a professional and experienced Front Office Supervisor to join our team in Qatar. The ideal candidate will have a strong background in hotel front office operations, guest service excellence, and team supervision.

Key Responsibilities:

• Supervise day-to-day front office operations to ensure smooth service delivery
• Lead, train, and support front desk team members
• Prepare and manage duty rosters/shift schedules for the front office team
• Handle guest check-in/check-out and resolve guest concerns professionally
• Manage reservations, room inventory, and booking channels
• Ensure compliance with hotel policies and service standards
• Coordinate closely with housekeeping, sales, and other departments
• Monitor performance and maintain high levels of guest satisfaction

Key Requirements:

• Minimum 2–3 years of experience in a similar role within a hotel
• Solid experience in front office operations, reservations, and guest handling
• Knowledge of hotel sales and upselling techniques
• Hands-on experience with IDS PMS and Staah Channel Manager
• Strong leadership, communication, and organizational skills
• Must be locally available in Qatar ,can joing with short notice.

Important Note:
Only candidates with relevant hotel industry experience will be considered.

Work Location: In person