Hotel Cleanliness Supervisor

Position details

Housekeeping operations

• Inspect cleaned guest rooms, public areas, and pool areas for quality.
• Run sold-room reports, verify room status, identify discrepancies, prioritize cleaning, and update departing-room status.
• Coordinate housekeeping efforts with Engineering, Front Office, and Laundry; resolve room discrepancies with the Front Desk.
• Communicate room-assignment changes and shift handovers, and complete required paperwork.

Team, service, and safety duties

• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow company and safety procedures, report hazards or incidents, and complete safety training.
• Welcome guests, address service needs, and communicate professionally with guests and colleagues.
• Protect confidential information and company assets, maintain professional appearance, and meet quality standards.

Physical requirements

• The role requires moving items up to 55 pounds without assistance and heavier items with assistance, and pushing or pulling loaded carts over uneven surfaces.
• The role involves extended periods standing, sitting, kneeling, or walking, along with reaching, bending, twisting, grasping, and fine motor tasks.
• The employee must use computers or point-of-sale systems and read and verify information in different formats.

Preferred qualifications

• At least one year of related work experience is preferred.
• At least one year of supervisory experience is preferred.
• A high school diploma or GED equivalent is preferred; no license or certification is listed.